Alberina Dreshaj
Laconia
Summary
Detail-oriented bartender renowned for effective inventory management and engaging customer interactions. Expertise in cocktail design and adherence to safety protocols ensures a positive guest experience and operational excellence.
Overview
8
8
years of professional experience
Work History
Bartender
Tower Hill Tavern
Laconia
09.2021 - Current
- Collaborated with kitchen staff to synchronize food and drink orders efficiently.
- Monitored alcohol consumption to promote responsible drinking among guests.
- Greeted customers and provided excellent customer service.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Assisted in setting up the bar for service shift.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
Bartender/Server/Manager
Fratellos Italian Grille
Laconia
09.2017 - Current
- Prepared and served beverages to customers efficiently.
- Maintained cleanliness of bar area and equipment.
- Assisted in managing inventory and restocking supplies.
- Engaged with customers to create a welcoming atmosphere.
- Followed safety and sanitation protocols consistently.
- Assisted in training new staff on bartending basics.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Bartender/Server
The Brass Monkey
Saint Pete Beach
10.2019 - 05.2023
- Mixed cocktails and beverages according to standard recipes and customer preferences.
- Provided excellent customer service by engaging with patrons and addressing their needs.
- Maintained cleanliness of bar area, ensuring compliance with health and safety standards.
Education
Bachelors - Criminal Justice
NHTI
Concord, NH05-2018
Diploma - General Studies
Laconia High School
Laconia06-2014
Skills
- Cocktail preparation
- Menu design
- Inventory management
- Alcohol compliance
- POS operation
- Customer relationship management
- Cash handling
- Safety protocols
- Staff training
- Effective communication
- Attention to detail
- Time management
- Suggestive selling
- Bar equipment use
- Health codes compliance
- Excellent judgment
Languages
Albanian
Full Professional
Spanish
Professional
References
References available upon request.
Timeline
Bartender
Tower Hill Tavern
09.2021 - Current
Bartender/Server
The Brass Monkey
10.2019 - 05.2023
Bartender/Server/Manager
Fratellos Italian Grille
09.2017 - Current
Bachelors - Criminal Justice
NHTI
Diploma - General Studies
Laconia High School