Summary
Overview
Work History
Education
Skills
Experience Profile
Professional Highlights
Qualification Profile
Certification
Timeline
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Albert Bai

Sunnyvale,CA

Summary

Accomplished professional with expertise in logistics coordination and customer relationship management. At CBRE Inc, enhanced service delivery by managing partnerships and optimizing package distribution. Proven track record in process optimization and quality control, ensuring operational excellence. Adept at leveraging attention to detail to drive client satisfaction and streamline operations.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Mail Service Specialist

CBRE Inc
Mountain View, USA
08.2022 - Current
  • Executed delivery of 50-150 packages daily to appropriate destinations, ensuring timely receipt.
  • Stocked mail and postage supplies, inspected and processed shipment requests with host vendors to maintain operational readiness.
  • Managed partnership with Google to improve service delivery and client satisfaction.

Delivery Associate/Dispatcher

PIRANHA OPS
Milpitas, USA
07.2020 - 07.2022
  • Executed seamless delivery of 200-300 packages daily, ensuring timely and accurate service
  • Monitored delivery routes and field unit statuses to prioritize tasks and optimize solutions
  • Collaborated with Amazon to streamline delivery logistics, enhancing overall operational efficiency

Catering Operations Specialist

Chewse
Menlo Park, USA
01.2018 - 06.2020
  • Coordinated daily operations to optimize meal delivery processes and enhance client satisfaction.
  • Managed inventory levels to ensure consistent stock availability for timely client orders.
  • Monitored quality control processes to maintain compliance with food safety standards.

Banking Associate

Knighted Ventures
Livermore, USA
04.2012 - 10.2017
  • Oversaw distribution of game cards and chips, managing $50,000+ table action across 100+ hands daily
  • Assisted table dealers with cash and chip transactions to ensure smooth operations
  • Greeted and welcomed customers to create an inviting gaming environment

Education

Certificate of Completion -

Disney College Program
Orlando, FL
01-2011

Bachelor of Science - International Business, Hospitality Management

San Francisco State University
San Francisco, CA
05-2010

Skills

  • Mail sorting
  • Package tracking
  • Logistics coordination
  • Inventory management
  • Warehouse management
  • Supply chain operations
  • Quality control processes
  • Process optimization
  • Customer relationship management
  • Attention to detail

Experience Profile

  • Experience in hospitality, including travel, tourism, delivery, and retail sectors.
  • Strong organizational skills spanning financial transactions and quality assurance; able to deliver highest standards of accuracy and compliance.
  • Knowledge of sales, marketing, guest relations, and promotions to drive increased revenue and profitability.

Professional Highlights

  • CBRE Inc, Mountain View, CA, Mail Service Specialist, 08/01/22, Present, Google Contracted Business Partner, Execute a seamless delivery of 50-150 packages a day to appropriate destination, Stocking Mail and Postage supplies, inspecting and processing shipment request with Host Vendors
  • PIRANHA OPS, Milpitas, CA, Delivery Associate/Dispatcher, 07/01/20, 07/01/22, Amazon Contracted Delivery Partner, Execute a seamless delivery of 200-300 packages a day, Monitor delivery routes and the status of field units to prioritize and providing solutions
  • Knighted ventures, Livermore, CA, Banking Associate, 04/01/12, 10/01/17, Cultivated a warm gaming atmosphere by greeting up to 50+ customers a day, Oversaw the distribution of game cards and chips of up to $50,000+ table action, with up to 100+ hands a day, Ensured smooth operations by assisting table dealers with cash and chip transactions
  • Catering Operations Specialist, 01/01/18, 01/01/20, Chewse, Menlo Park, CA

Qualification Profile

Proficient in Microsoft Office Suite, including Word, Excel and PowerPoint

Certification

Google Certificate: Cybersecurity 

Timeline

Mail Service Specialist

CBRE Inc
08.2022 - Current

Delivery Associate/Dispatcher

PIRANHA OPS
07.2020 - 07.2022

Catering Operations Specialist

Chewse
01.2018 - 06.2020

Banking Associate

Knighted Ventures
04.2012 - 10.2017

Certificate of Completion -

Disney College Program

Bachelor of Science - International Business, Hospitality Management

San Francisco State University
Albert Bai