Hi, I’m
Albert Butler, JR
Hattiesburg,MS
Summary
A Sales Consultant/Manager with more than 20 years in Sales Consultant roles with Various companies. Determined and experienced in client rapport, marketing strategies and business-to-consumer sales. Seasoned expert at communicating smoothly with contacts and persuading others to propel sales and boost revenue.
Overview
20
years of professional experience
1
Certification
Work History
Petro NissanHattiesburg, United States
Sale Consultalnt
05.2013 - 08.2022
Job overview
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Maximized customer retention by resolving issues quickly.
- Completed orders and organized product deliveries to meet customer timetables.
- Created detailed sales presentations to communicate product features and market data.
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
Rain Forrest Car WashHattiesburg, MS
Chief Windshield Technician/Manager
09.2008 - 04.2013
Job overview
- Evaluated customer impact risk, reputation risk and regulatory risk.
- Analyzed project-related information and made recommendations based on discoveries.
- Increased employee productivity by 70% through training and mentorship.
- Guided, coached and lead project teams, delegating tasks and evaluating performance and progression of project pace.
- Recruited and trained team members.
- Headed and successfully managed multi-department rollout (Operation Management)
- Drove revenue up by 82% through enhancing collection payment system via Insurance companies
SUPRA Management/The Office ZoneJackson, MS
Project Manager
01.2007 - 08.2008
Job overview
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Maintained open communication by presenting regular updates on project status to customers.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Developed and initiated projects, managed costs and monitored performance
Red Arrow Car WashJackson, MS
Winshield Technician
12.2006 - 08.2008
Job overview
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on DELTAKITS.COM Products and Certifacations.
- Organized work to meet demanding production goals.
- Completed job reports and logs On Each/Every Repair
RentaCenter/RentWayHattiesburg, United States
Account Manager
09.2003 - 10.2006
Job overview
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
- Introduced new processes to improve account and market tracking for better data analysis.
Education
University of Southern MississippiHattiesburg, MS
Bachelor of Science from Psychology
RBS SOLUTIONSFlowood, MS
Some College (No Degree) from INSURANCE ADJUSTER
Port Gibson High SchoolPort Gibson, MS
High School Diploma
05.1995
Skills
- Referral Generation
- Product and Service Knowledge
- Outreach Initiatives
- Operational Efficiency
- Maintaining Clean Work Areas
- Cash Register Operations
- Providing Feedback
- Credit and Debt Card Processing
- Persuasive Negotiations
- Consultative Selling Techniques
- Special Requests
- Prospecting and Cold Calling
- Special Assignments
- Client Development and Retention
- Outbound Telemarketing
- Corrective Actions
- Inbound and Outbound Calling
- Strategic Negotiations
- Suggestive Selling
- Sales coaching
Accomplishments
- Ranked #1 Salesman at Petro Nissan for 2016.
- Stayed in TOP 5 from 2013-2020
Certification
- CSP - Certified Sales Professional
- Insurance Adjsuter License - 3/2020-07/2023
Watching Sports, Music, Landscaping
Football or Basketball are sports I grew up playing. Enjoy the competitve Nature even in Business!! Loving all geners of Music.
Timeline
Sale Consultalnt
Petro Nissan
05.2013 - 08.2022
Chief Windshield Technician/Manager
Rain Forrest Car Wash
09.2008 - 04.2013
Project Manager
SUPRA Management/The Office Zone
01.2007 - 08.2008
Winshield Technician
Red Arrow Car Wash
12.2006 - 08.2008
Account Manager
RentaCenter/RentWay
09.2003 - 10.2006
University of Southern Mississippi
Bachelor of Science from Psychology
RBS SOLUTIONS
Some College (No Degree) from INSURANCE ADJUSTER
Port Gibson High School
High School Diploma
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