Esmirla Pena
Paterson,NJ
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Kind Care Pediatric
03.2010 - 03.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Cashier
Tony's Pharmacy
01.2008 - 06.2010
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Recommended items for sale and trade-up or companion items to customer, assisting with access to and combinations of over-the-counter products and escorting customers to aisle when appropriate.
Education
Medical Assistant
Lincoln Technical Institute
Paramus, NJ2010
Bergen Community College
Paramus, NJ2009
Manchester Regional High School
06.2008
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital signs monitoring
- Direct Patient Care
- Clinical Documentation
- Electronic Health Records
- Electronic Medical Records
- Procedure Assistance
- Phlebotomy
- Insurance Verification
- Appointment Setting
Timeline
Medical Assistant
Kind Care Pediatric
03.2010 - 03.2020
Cashier
Tony's Pharmacy
01.2008 - 06.2010
Medical Assistant
Lincoln Technical Institute
Bergen Community College
Manchester Regional High School
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