Albert Cozier
Snellville,GA
Summary
Dynamic Assistant Manager overseeing daily store operations, including inventory management, cash reconciliation, and personnel training. Cultivates a high-performance team while ensuring compliance with safety standards and enhancing customer satisfaction in a high-volume environment.
Overview
10
10
years of professional experience
Work History
Assistant Manager/ Store Assistant
Circle K
Hockley, Texas
12.2022 - Current
- Direct daily store operations, overseeing inventory management, product rotation, and financial reconciliation for a high-volume location.
- Led, trained, and scheduled personnel, fostering a high-performance team environment focused on safety and operational efficiency.
- Managed inventory levels and restocked merchandise.
- Coordinated supply delivery logistics, unloading high-volume freight trucks and optimizing backroom storage for streamlined operations.
- Handled cash register operations and processed customer transactions efficiently.
- Assisted customers and upheld service standards, enhancing overall store experience.
- Trained new employees on company policies and procedures.
- Ensured store cleanliness and organized product displays to promote a welcoming shopping environment.
Warehouse Associate
Lancaster Flow Automation
Houston, Texas
07.2024 - 09.2024
- Transported materials throughout warehouse using forklifts, ensuring efficient workflow.
- Packaged products for timely shipment to customers.
- Ensured cleanliness and safety standards in work areas to support operational efficiency.
- Communicated effectively with team members on matters related to work assignments.
- Executed precise mechanical assembly of industrial flow-control chokes according to strict engineering specifications.
- Performed high-pressure hydrostatic testing on chokes to verify structural integrity, seal reliability, and compliance with industry safety standards.
Assistant Manager/ Store Assistant
Shell Retail and Convenience
Hockley, Texas
07.2020 - 01.2022
- Supervised team shifts, coordinated vendor check-ins, and managed daily cash audits and store security protocols to ensure operational integrity.
- Maintained rigorous operational and safety standards over a four-year tenure, consistently meeting performance and inventory targets.
- Resolved customer service inquiries and complaints promptly, enhancing customer satisfaction and loyalty.
- Resolved customer complaints with professionalism and empathy.
- Enhanced customer experience during fuel transactions
- Provided excellent customer service by addressing inquiries and concerns.
- Monitored store cleanliness and organized product displays effectively.
- Monitored fuel inventory levels and reported shortages to management, facilitating timely restocking and minimizing disruptions.
Sales Associate
Dollar General
Hockley, TX
01.2019 - 09.2020
- Executed inventory control, processed weekly freight shipments, and optimized shelf merchandising to improve product availability and customer satisfaction.
- Assisted customers with product selections and inquiries.
- Engaged customers in conversations to understand their needs. in friendly conversation to create a welcoming environment and foster repeat business.
- Operated cash register and processed customer transactions efficiently.
- Handled cash management, opening/closing procedures, and store security protocols.
- Maintained store cleanliness and organized merchandise displays.
- Stocked shelves and ensured products were properly labeled and displayed.
Seasonal Photographer
Shutterfly Lifetouch
Houston, Texas
05.2016 - 11.2016
- Worked directly with a high volume of diverse clients, adapting quickly to capture high-quality poses under fast-paced, high-pressure conditions.
- Managed photo sessions, optimizing lighting and composition to capture compelling portraits for clients.
- Operated professional camera gear and executed technical lighting styles to enhance image quality in diverse settings.
- Utilized camera equipment and editing software to produce visually stunning images that met client expectations.
- Photographed stunning portraits of families and individuals at various events. for families and individuals at various events.
Education
Some College (No Degree) - COURSEWORK IN GAME ART & DESIGN
THE ART INSTITUTE OF HOUSTON
Houston, TXSkills
- Store operations management
- Inventory management
- Cash handling
- POS system operation
- Supply chain coordination
- Backroom organization
- Operational audits
- Health and safety compliance
- Team leadership
- Employee training
- Performance coaching
- Customer service
- Conflict resolution
- Problem solving
- Attention to detail
- Safety compliance
- Merchandising standards
Skills
Safety & Logistics,Safety & Logistics,Safety & Logistics,Safety & Logistics,Safety & Logistics,Safety & Logistics,Operations Leadership,Operations Leadership,Operations Leadership,Operations Leadership,Operations Leadership,Operations Leadership,Operations Leadership
References
- Lisa, Oliver, Circle K / Assistant Manager, N/A (Please contact via phone), (832) 403-1290, Circle K
- Allyson, Cameron, Foundation of Extrordinary Achievers / Crisis Intervention Worker, Cameron200193@gmail.com, (678) 300-5329, Foundation of Extrordinary Achievers
- Joyce, Fasullo, Circle K / Manager, N/A (Please contact via phone), (281) 734-7046, Circle K
WORK EXPERIENCE
01-2022
Timeline
Warehouse Associate
Lancaster Flow Automation
07.2024 - 09.2024
Assistant Manager/ Store Assistant
Circle K
12.2022 - Current
Assistant Manager/ Store Assistant
Shell Retail and Convenience
07.2020 - 01.2022
Sales Associate
Dollar General
01.2019 - 09.2020
Seasonal Photographer
Shutterfly Lifetouch
05.2016 - 11.2016
Some College (No Degree) - COURSEWORK IN GAME ART & DESIGN
THE ART INSTITUTE OF HOUSTON