ALBERT CULMER
Atlanta,GA
Summary
Expert [Job Title] with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing and fixing diverse problems. Adapts easily to challenges of each work assignment. Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Seasoned Installer with [Number] years of experience working on construction job sites in full compliance with safety and quality requirements. Skilled at meeting challenging objectives and tight deadlines. Liaises with customers and contractors to accomplish projects on time.
Overview
35
35
years of professional experience
1
1
Certification
Work History
FSR
STS Aviation Services
Jensen Beach, FL
12.2017 - 04.2023
- Performed regular maintenance and repairs to customer equipment.
- Provided technical support and troubleshooting assistance to customers in the field.
- Utilized diagnostic tools to identify problems with customer equipment.
- Demonstrated product features and functionality to customers.
- Developed strong relationships with clients by providing excellent customer service.
- Conducted safety inspections of customer equipment prior to servicing it.
- Scheduled preventative maintenance visits for customers as needed.
- Resolved customer complaints quickly and professionally.
FSR
Force Protection
LADSON, SC
07.2004 - 12.2013
- Performed regular maintenance and repairs to customer equipment.
- Provided technical support and troubleshooting assistance to customers in the field.
- Utilized diagnostic tools to identify problems with customer equipment.
- Demonstrated product features and functionality to customers.
- Maintained accurate records of all service activities in CRM system.
- Developed strong relationships with clients by providing excellent customer service.
- Conducted safety inspections of customer equipment prior to servicing it.
- Scheduled preventative maintenance visits for customers as needed.
- Resolved customer complaints quickly and professionally.
- Trained customers on proper operation of their equipment after repairs were completed.
- Provided on-site training for new employees as required.
- Monitored inventory levels of parts used in field service operations.
- Traveled regularly between assigned locations as needed for service calls.
- Disassembled dysfunctional machinery to perform root cause analysis and repair machine.
- Installed new components or replaced defective parts to restore functionality.
- Routinely inspected equipment for preventive and emergency maintenance needs.
Diesel Mechanic
MARTA
Atlanta, GA
07.1991 - 06.2004
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Established and enforced clear goals to keep employees working collaboratively.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Maintained positive working relationship with fellow staff and management.
Bounty Hunter
FOSTER BALBONDS
Atlanta, GA
03.1988 - Jun2004
- Identified and located fugitives through surveillance, investigation, and research.
- Observed suspects to verify identities, activities, and whereabouts.
- Developed relationships with informants to obtain leads on fugitive locations.
- Collaborated with law enforcement agencies in apprehension of fugitives.
- Transported detained individuals to designated correctional facilities or courts of jurisdiction.
- Adhered to all applicable laws when apprehending fugitives from justice.
- Maintained accurate records of assigned cases including case notes, evidence collected, and other related documents.
- Organized paperwork necessary for extradition proceedings when transporting fugitives across state lines.
- Utilized a variety of weapons safely while making arrests.
- Responded quickly to emergency calls involving suspected criminals.
- Assisted bail bondsmen in locating individuals who have skipped out on bond payments.
- Searched databases for criminal records and other pertinent information related to assignments.
- Tracked, detained and brought suspects to authorities for failures to appear in court.
- Identified suspects' locations and hideouts and informed appropriate personnel.
- Conducted private investigations to locate missing persons, obtain confidential information and solve crimes.
- Went undercover in disguises to gather additional evidence.
Education
CERT - Diesel Mechanics
USDOL
02.1997
GED -
NYU
12.1987
Skills
- Product Recommendations
- Work Order Preparation
- Schematic Interpretation
- Installation Coordination
- Service Calls
Accomplishments
- Resolved product issue through consumer testing.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
- Achieved [Result] by introducing [Software] for [Type] tasks.
Certification
- Licensed [Job Title] - [Timeframe]cdl class b with air brakes and p endosment
Education and Training
other,other
Languages
English
Native or Bilingual
Timeline
FSR
STS Aviation Services
12.2017 - 04.2023
FSR
Force Protection
07.2004 - 12.2013
Diesel Mechanic
MARTA
07.1991 - 06.2004
Bounty Hunter
FOSTER BALBONDS
03.1988 - Jun2004
GED -
NYU
CERT - Diesel Mechanics
USDOL