Albert Lepe-Garcia
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Server
Corky's Kitchen And Bakery
2019.02 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Delivery Driver
Dominos Pizza Inc.
2018.01 - 2019.02
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered phone orders to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
Pizza Delivery Driver
Papa John's Pizza
2017.03 - 2018.08
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Education
Associate of Arts - Music
Citrus College
Glendora, CA06.2019
High School Diploma -
Ganesha High School
Pomona, CA06.2016
Skills
- Courteous Demeanor
- Cheerful And Energetic
- Quick Learner
- Strong Communication Skills
- Team Player
- Bilingual
Timeline
Server
Corky's Kitchen And Bakery
2019.02 - Current
Delivery Driver
Dominos Pizza Inc.
2018.01 - 2019.02
Pizza Delivery Driver
Papa John's Pizza
2017.03 - 2018.08
Associate of Arts - Music
Citrus College
High School Diploma -
Ganesha High School
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