Summary
Overview
Work History
Education
Skills
Timeline
Generic

Albert Lepe-Garcia

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

6
6
years of professional experience

Work History

Server

Corky's Kitchen And Bakery
02.2019 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Delivery Driver

Dominos Pizza Inc.
01.2018 - 02.2019
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered phone orders to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.

Pizza Delivery Driver

Papa John's Pizza
03.2017 - 08.2018
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.

Education

Associate of Arts - Music

Citrus College
Glendora, CA
06.2019

High School Diploma -

Ganesha High School
Pomona, CA
06.2016

Skills

  • Courteous Demeanor
  • Cheerful And Energetic
  • Quick Learner
  • Strong Communication Skills
  • Team Player
  • Bilingual

Timeline

Server

Corky's Kitchen And Bakery
02.2019 - Current

Delivery Driver

Dominos Pizza Inc.
01.2018 - 02.2019

Pizza Delivery Driver

Papa John's Pizza
03.2017 - 08.2018

Associate of Arts - Music

Citrus College

High School Diploma -

Ganesha High School
Albert Lepe-Garcia