Albert Linsey
Paramount,CA
Summary
Adept at time management and problem-solving, I significantly enhanced customer satisfaction and operational efficiency at Dugans Bar & Grill. With over 10 years of customer service experience, my proficiency in data entry and computer literacy, coupled with a strong capacity for high-volume performance, consistently supports business in objectives while maintaining rigorous sanitation standards. Been involved with using graphic and design to bring insights on the flavors in the food industry from menu to menu.
Overview
6
6
years of professional experience
Work History
Dietary Aide
Lakewood Healthcare Center
02.2022 - 03.2023
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- 10 hour shifts of non stop work.
- Sanitastions before and after shift
Cashier/ Store Rep
7eleven
10.2020 - 12.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Built relationships with customers to encourage repeat business.
Line Cook / Waiter/ Cashier
Dugans Bar & Grill Tavern Ponce De Leon
11.2016 - 10.2019
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Checked food temperature regularly to verify proper cooking and safety.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared and cooked meals according to recipes and customer specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Line Cook/ Busser
Dugans Bar & Grill Ponce De Leon
11.2017 - 03.2019
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Cashier
Family Dollar
02.2017 - 01.2018
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Non - Creative Writing, Graphic And Design
SCE Cypress College Campus
Cypress, CASkills
- Time Management
- Problem-Solving
- Cleaning and sanitizing
- 10 yrs of Customer Service
- Data Entry
- Computer Literacy
- High Capacity Performer
Timeline
Dietary Aide
Lakewood Healthcare Center
02.2022 - 03.2023
Cashier/ Store Rep
7eleven
10.2020 - 12.2021
Line Cook/ Busser
Dugans Bar & Grill Ponce De Leon
11.2017 - 03.2019
Cashier
Family Dollar
02.2017 - 01.2018
Line Cook / Waiter/ Cashier
Dugans Bar & Grill Tavern Ponce De Leon
11.2016 - 10.2019
Non - Creative Writing, Graphic And Design
SCE Cypress College Campus