Albert Rafael Sosa
Bronx,NY
Summary
Proficient Transportation Specialist adept at overseeing daily transportations with demonstrated success in achieving targets and delivering efficient, accurate service. Good planner with excellent conflict resolution and prioritization skills. Seeking a permanent position with room for growth.
Overview
9
9
years of professional experience
Work History
Social Worker, Case Aide
Cayuga Centers
New York, NY
09.2022 - Current
- Provide transportation of the unaccompanied children in our program to medical, legal appointments, and other social services.
- Assist with discharge-related transportation, including travel from state to state, for reunification with a sponsor.
- Assist the team during case emergencies.
- Sit in and/or drive a vehicle for several hours.
Lifeguard
Recreation & Fitness Management LLC
Forest Hills, NY
09.2021 - 07.2022
- Cleaned and maintained the lifeguard station and pool surroundings to maintain a secure and comfortable environment
- Safeguarded swimmers and visitors with strict enforcement of policies and regulations
- Tested pool environment for proper chemical and environmental requirements
- Compiled daily reports detailing incidents or patron activity
- Prepared pool area prior to opening, organizing chairs and replenishing towel stations for guest convenience
Stock Associate
Wholesfood Market
New York, NY
04.2017 - 03.2020
- Assisting an average of 30 Customers per day in finding or suggesting items, and providing recommendation
- Providing excellent customer service
- Maintain accurate and attractive merchandise displays, ensuring strategic placement of products in order to maximize purchases
- Aided Spanish speaking customers, increasing trust & loyal customers
- Stock & organize inventory with accuracy and efficiency
Deli Worker
Three Brothers Deli
Bronx, NY
11.2016 - 03.2017
- Presented cheerful attitude to clients and assisted customers to customize orders
- Followed basic recipes to prepare food ingredients from scratch
- Created food orders such as salads, sandwiches and sliced meat and cheese to exact customer specifications
- Followed company guidelines and safe food handling procedures to prepare menu items using recipes
- Worked independently and collaboratively to create sandwiches during peak periods
- Dismantled and cleaned deli equipment to maintain sanitary workspace and prevent contamination
- Accepted phone orders and prepared foods for delivery
- Used POS systems to process over-the-counter transactions, handling cash and credit card payments
Prep Cook
Auntie Anne's
New York, NY
04.2016 - 10.2016
- Cleaned kitchen equipment and operated industrial dishwashing machine
- Managed and tracked the oven, rotating food to ensure cooking at correct temperature
- Preparing about 30 trays of pretzels, 20 trays of mini hotdogs, 20 trays of cinnamon sticks a day
- Making sure the kitchen is best cleaned for a safe environment
- Changing & cleaning the company juice machine twice a day
- Followed food safety procedures according to company policies and Health & sanitation regulations
- Stored food in designated containers and storage areas to prevent spoilage or cross contamination
- Instructed new cooks in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues
Education
BUSINESS ADMINISTRATION - Business Law, Minor in Art, Algebra 1
Onondaga Community College
Syracuse, NY06.2015
HIGH SCHOOL DIPLOMA -
Urban Assembly School for Careers in Sports
New York, NY06.2015
Skills
- Positive attitude
- Time management
- Problem solving
- Communication
- Social Media Marketing
- Excellent Customer Service
- Multitasking
- Basic Computer skills
- Fast Learner
- Record keeping
- Update logs and reports
Timeline
Social Worker, Case Aide
Cayuga Centers
09.2022 - Current
Lifeguard
Recreation & Fitness Management LLC
09.2021 - 07.2022
Stock Associate
Wholesfood Market
04.2017 - 03.2020
Deli Worker
Three Brothers Deli
11.2016 - 03.2017
Prep Cook
Auntie Anne's
04.2016 - 10.2016
BUSINESS ADMINISTRATION - Business Law, Minor in Art, Algebra 1
Onondaga Community College
HIGH SCHOOL DIPLOMA -
Urban Assembly School for Careers in Sports