Albert Soriano
Buena Park,CA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
4
4
years of professional experience
Work History
Tech Consultant
Target
10.2020 - 09.2023
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Worked closely with shift manager to solve problems and handle customer concerns.
Assistant Store Manager
SUBWAY®Restaurants
02.2020 - 10.2020
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Education
High School Diploma -
John F. Kennedy High School
05.2016
Skills
- Locating Merchandise
- Strong Communication and Interpersonal Skills
- Available Nights, Weekends and Holidays
- Safety and Cleanliness Standards
Timeline
Tech Consultant
Target
10.2020 - 09.2023
Assistant Store Manager
SUBWAY®Restaurants
02.2020 - 10.2020
High School Diploma -
John F. Kennedy High School