Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Black

Clinique Lead Consulant
Tallahassee,FL

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Seasoned Sales Associate with consistent record of exceeding quotas in sales environments. Delivers exceptional customer service and product expertise to drive customer satisfaction ratings.

Overview

3
3
years of professional experience

Work History

Clinique Lead Consultant

Ulta Beauty Inc.
Tallahassee, FL
10.2017 - Current
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Helped customers complete purchases, locate items and join reward programs.
  • Greeted customers and helped with product questions, selections and purchases. Reached my sales goals consistently
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Assisted in driving sales through targeted product presentation and merchandising.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Exceeded sales goals during a pandemic by $ 20,000.00 and accomplished business objectives by inspiring staff and promoting target products.
  • Increased customer satisfaction by resolving out of stock issues.

Surgical Dental Assistant

Combined Twenty Five Years Experience
Thomasville, GA Orangeburg SC,, Fort Walton Beach, FL
04.1988 - 10.2017
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Prepared patient X-rays and images for review by dentist.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions

Education

Master Cosmetologist

Bainbridge State College
Bainbridge, GA
12.2015

High School Diploma -

Ravenwood Academy
Meigs, GA
06.1984

Some College (No Degree) - Business Annd Marketing

Thomas Universit
Thomasville, GA

Skills

  • Locating Merchandise
  • Building Customer Relationships and Loyalty
  • Merchandise Receiving and Handling
  • Customer Service
  • Safety and Cleanliness Standards
  • Inventory Management
  • Merchandising and Display
  • Exceeding Customer Expectations
  • Strong Communication and Interpersonal Skills
  • Retail Metrics and Goals
  • Meeting Sales Goals

Timeline

Clinique Lead Consultant

Ulta Beauty Inc.
10.2017 - Current

Surgical Dental Assistant

Combined Twenty Five Years Experience
04.1988 - 10.2017

Master Cosmetologist

Bainbridge State College

High School Diploma -

Ravenwood Academy

Some College (No Degree) - Business Annd Marketing

Thomas Universit

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Stephanie BlackClinique Lead Consulant