Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Sacramento Urgent Care
Sacramento, CA
11.2023 - Current
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Collected samples from patients for laboratory testing purposes.
Administered injections, medications and treatments as directed by the physician.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Inspected equipment to ensure proper working order prior to use on patients.
Registered new patients into practice management software program accurately entering demographic information.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Provided assistance to medical staff in performing minor surgical procedures.
Cleaned and maintained medical equipment following procedures and standards.
Medical Assistant
Zeam Medical Group
Roseville, CA
07.2023 - 11.2023
Contacted medical facilities to schedule patients for admission.
Communicated with pharmacies for prescription refills on behalf of supervising physician.
Administered medications under physician's supervision.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Assisted back office patient processes to reduce office wait times.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Scheduled appointments for patients via phone and in person.
Incorporated outside records into charts and EHR.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Administered injections, medications and treatments as directed by the physician.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Detail Supervisor
Pavillion Car Care Center
Sacramento, CA
08.2013 - 04.2022
Trained new team members on safe operation of detailing equipment, tools, and techniques.
Established effective communication channels between detailers, customers, and management teams.
Managed inventory levels of supplies used during detailing process while monitoring stock usage patterns .
Assigned job duties according to individual skillsets or experience level of each employee.
Responded quickly and efficiently to changes in customer requirements or specifications as needed .
Provided technical guidance to staff in order to ensure proper completion of tasks.
Developed strategies for improving customer satisfaction levels through proactive engagement with clients .
Supervised and coordinated the activities of detailers to ensure efficient workflow.
Education
Medical Assistant Certificate -
UEI COLLEGE
Sacramento, CA
06-2023
Sacramento City College
Sacramento, CA
01-2015
Skills
HIPAA Compliance
Patient Scheduling
Indirect Patient Care
Specimens collection and processing
Clinical applications
Team management and supervision
Electrocardiography (EKG)
Restocking lab supplies
Medical Records Management
Customer Service
Patient-focused care
Procedure Assistance
Medical Terminology
Patient Flow Management
Medical Procedures
Insurance Verification
Electronic Medical Records
Timeline
Medical Assistant
Sacramento Urgent Care
11.2023 - Current
Medical Assistant
Zeam Medical Group
07.2023 - 11.2023
Detail Supervisor
Pavillion Car Care Center
08.2013 - 04.2022
Medical Assistant Certificate -
UEI COLLEGE
Sacramento City College
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