Alberto Cruz
Orlando,Fl
Summary
Successful at planning and staff retention strategies. Boosts productivity through innovative management and mentorship. Hands-on Manager, oversight experience in Energy construction teams and projects. Exceptional Operations Manager focused on successful team building, cost-cutting, and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Operations Manager II
Pike
Maitland, FL
12.2025 - Current
- Supervised team of 20 members, offering constructive feedback on work performance
- Assist in growth of personal
- Prepared daily project status updates to inform staff and document project changes
- Discussed engineering projects and products with both clients and other engineers
- Supported, advised and mentors all levels of personnel
- Updated project plans based on changing objectives, specifications and staff availability
- Streamlined operational processes to enhance efficiency and reduce costs across multiple departments.
- Led cross-functional teams in implementing continuous improvement initiatives, increasing productivity by optimizing workflows.
- Analyzed operational data to identify trends and opportunities for process enhancements, driving informed decision-making.
- Coordinated resource allocation and scheduling to maximize workforce efficiency while minimizing downtime in operations.
- Established performance metrics to evaluate operational effectiveness, leading to improved service levels and customer satisfaction.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
Project Logistics, Foreman
Team Fishel
Groveland, FL
06.2017 - 02.2018
- Digitally archived weekly progress and technical “Knowledge Base” photographs of all assigned projects. Effective Communication with upper Management and Supervisors on status of projects budgets and labor and profitable status. Cost Control.Blueprint Fluency
- Interpreted drawings, wiring diagrams, flow charts and written descriptions of project requirements
- Updated service record files on equipment drawings and history
- Recorded respective measurements for each project
Project Logistics, Supervisor, Crew Leader
Mastec Energy
Orlando, FL
01.2004 - 06.2017
- Supervised successful teams of 10 Forman and crew leaders by conveying project information consistently, quickly resolving issues and delivering constructive feedback
- Trained newly hired employees on equipment and methods of installation
- Conducted routine quality audits to ensure that work progress per specifications and initiated corrective actions
- Promoted continued education for all onsite crew members
- Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules
- Determined project schedule, which included sequence of all construction activities
- Assisted production review, approval and archiving of all as-built closeout documents
- Worked with construction administration consultants to plan field observations on schedule
- Conducted weekly production and operations contractor meetings, which facilitated stronger communication and ability to resolve critical issues
Education
High School Diploma -
Colonial High School
Orlando Florida1994
Tax Associate Certification - Tax prepare
H R Block Academy
Orlando, Fl01-2017
Skills
- Project Management
- Quality Assurance
- Teamwork / Collaboration
- Time management skills
- Staff training and motivation
- Effective Communication
- Excellent customer relations
- Detail Oriented
- OSHA Certified
- Site Safety
- First Aid and CPR Certified
- Fluent in English/ Spanish
Certification
State Of North Carolina Department of Labor
Completion of Apprenticeship for Underground Cableman
The United States Department of Labor
Certificate of Completion of Apprenticeship for Underground Cableman
Completion of Apprenticeship for Underground Cableman
The United States Department of Labor
Certificate of Completion of Apprenticeship for Underground Cableman
Timeline
Operations Manager II
Pike
12.2025 - Current
Project Logistics, Foreman
Team Fishel
06.2017 - 02.2018
Project Logistics, Supervisor, Crew Leader
Mastec Energy
01.2004 - 06.2017
High School Diploma -
Colonial High School
Tax Associate Certification - Tax prepare
H R Block Academy