Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alberto Juarez

OXNARD,CA

Summary

Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Friendly Dental Receptionist dedicated to greeting every patient with smile and running front desk day-to-day operations smoothly. Strengths include handling insurance claims, managing multi-line phone systems and addressing patients' concerns. Dental receptionist with a passion for delivering exceptional patient experiences. Experienced in managing front desk operations, scheduling appointments, and handling patient inquiries. Strong communication, organizational, and customer service skills, with a focus on creating a welcoming and efficient office environment.

Overview

3
3
years of professional experience

Work History

Dental Receptionist

Children’s Dentistry
Oxnard
01.2023 - 02.2025
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Maintained updated knowledge through continuing education and advanced training.
  • Identified needs of customers promptly and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Administrative Assistant

H&r Block
Oxnard, CA
01.2024 - 07.2024
  • Used voice recorder or notepad to compose and transcribe meeting minutes.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Created travel arrangements and distributed travel details to appropriate personnel.
  • Managed office supplies inventory and placed orders when necessary.
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.

Receptionist

State Farm
Oxnard, CA
07.2022 - 09.2023
  • Kept updated records of office expenses and costs, assisting with budget tracking.
  • Organized travel arrangements for staff members including flights, hotels, car rentals.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
  • Scheduled and confirmed appointments and meetings for management team.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Scheduled space or equipment for special programs, meetings and conferences.

Education

High School Diploma -

Oxnard High School

Skills

  • Dental staff support
  • Phone and email etiquette
  • Financial plan options
  • Verbal and written communication
  • Patient relations
  • Punctual and reliable
  • Excellent multitasking capability
  • Billing procedures
  • Office opening and closing
  • Team collaboration
  • Reception oversight
  • Mail handling
  • Scheduling
  • Records retrieval
  • Research
  • Bookkeeping

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Administrative Assistant

H&r Block
01.2024 - 07.2024

Dental Receptionist

Children’s Dentistry
01.2023 - 02.2025

Receptionist

State Farm
07.2022 - 09.2023

High School Diploma -

Oxnard High School
Alberto Juarez