Sandy Dyches

Incoming call reception

Dental terminology

Patient services

Maintaining cleanliness

Friendly and outgoing

Dental radiography

Data entry

Front office management

Invoice generation

Verbal and written communication

Accounts receivable

Team collaboration

Dental staff support

Patient relations

Punctual and reliable

Patient flow management

Treatment room setup

Appointment scheduling

Payment processing

Administrative support

Phone and email etiquette

Records management

Issue resolution

Insurance verification

Patient scheduling

HIPAA compliance

Patient documentation

Insurance billing

Billing procedures

Rapport building

Mail sorting and distribution

Office opening and closing

Electronic dental record (EDR)

Medical chart management

Pleasant speaking voice

Appointment confirmation

Proficiency in program name

Billing department support

Excellent multitasking capability

Adept at multi-line phones

Service oriented

Patient file management

Electronic practice management (EPM)

Financial plan options

Confidentiality

Teamwork

Patient education

Teamwork and collaboration

Filing systems

Customer service

Office administration

Clinical support

Problem-solving

Time management

Office coordination