Alberto Miranda
IHOP
Rio Rico,AZ
4
years of professional experience
Friendly and customer-focused Server with strong interpersonal talents and POS system proficiency. Comfortable working independently and collaborates well with coworkers and supervisors. Makes quick and quality customer service and business decisions within fast-paced, high-volume environment.
Work History
Server
3 Years 10 Months- Well thanks to ihop I was able to accumulate great experience with running all foh alone.
- I am currently the only dinner server in at 6pm out by 11pm . I am able to package to-gos ,host ,bus and run my own food and drinks obviously serve in a timely manner and manage my guests.
- I also do have great communication skills because of the high volume of guest's I receive alone since at ihop they only schedule one server, one cook ,and one manager
- On dinner shifts therefore I know when I require assistance.
- With all being said ihop has really helped me learn to connect with guests and fellow employees and really grow my personality and have great strong suits for the restaurant.
Salesperson
4 Months- Built strong customer connections to foster loyalty and encourage repeat purchases.
- Provided comprehensive product insights to support customers in making educated buying choices.
- Worked with colleagues to meet sales goals and enhance overall store efficiency.
- Improved inventory management practices to maintain precise stock levels and minimize errors.
- Utilized in-depth product knowledge to effectively resolve customer questions and issues.
- Facilitated negotiations on pricing and financing options to align with company standards while addressing client requirements.
- Clarified purchase prices and communicated details regarding sales warranty and optional products.
Server/bartender/trainer
1 Year 2 Months- My experience at Olive Garden was amazing I got to work my way up easily because I was a personality hire with great experience. I picked up on there pos system pretty fast and there menu .
- My sales were great aswell.
- I was able to grow my strong charismatic positive personality there so I appreciate that .
- They had promoted me to foh trainer and bartender
- Then apparently I became the stable employee lol.
- I was able to run the best bar in the most hectic times and my training/ Guidance has always had great impact on my fellow team members.
Education
High School Diploma
Skills
Achieved high customer satisfaction ratings through exceptional server performance. Enhanced sales through strategic upselling efforts that increased revenue. Cultivated a positive work environment that encouraged team engagement and collaboration. Developed strong rapport with clients through relatable and effective communication. Fostered an atmosphere of support and teamwork that improved operational efficiency. Maintained a consistently positive attitude that contributed to team morale.
LANGUAGES
English Fluent
Spanish Fluent
CONTACT
- Oro Valley, AZ 85704
- 5204578949
- Alberto.m8866@gmail.com
Accomplishments
Promotion from server to crew chief promotion from crew chief to manager promotion from server to bartender. Bartender to trainer, I've always
Then, promoted, wherever I work or have had the opportunity to been promoted. A high sales performance as a server, high sales performance. As a bartender, high satisfactional ratings as a server and a trainer. Well known satisfaction as a salesman
Timeline
Salesperson
Jim Click Green Valley
01.2025 - 05.2025Read More
Server/bartender/trainer
Olive Garden
09.2022 - 11.2023Read More
Server
IHOP
08.2022 - CurrentRead More
Rio Rico High School
High School Diploma
Read More