- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Augmented Reality (AR) Development
- 3D Printing
- Robotics
- Artificial Intelligence (AI) and Machine Learning
- Enjoy hobbies that combine physical activity with outdoor exploration, such as walking/running
Alberto Moran
Rosenberg,TX
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Escalante Golf - Shadow Hawk Golf Club
08.2022 - Current
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Delivered prompt service to prioritize customer needs.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Associate of Science - Robotics & Industrial Controls
Texas State Technical College
Rosenberg, TX05-2025
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Relationship building
- Computer proficiency
- Microsoft Excel
- Microsoft outlook
- Microsoft PowerPoint
Interests
Personal Interests
- Video Gaming
- Music
- Martial Arts
- Fitness/Body Development
Languages
English
Spanish
Timeline
Customer Service Representative
Escalante Golf - Shadow Hawk Golf Club
08.2022 - Current
Associate of Science - Robotics & Industrial Controls
Texas State Technical College
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