Alberto Pena
Bakersfield,CA
Summary
Dynamic manager with a proven track record at Raising Cane's Restaurants, enhancing operational efficiency through process improvements and effective inventory control. Skilled in team training and leadership, fostering a culture of engagement and collaboration. Achieved significant guest satisfaction improvements by analyzing feedback and implementing targeted service enhancements.
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
3
3
years of professional experience
Work History
Manager
Raising Cane's Restaurants
06.2022 - Current
- Oversaw daily operations to ensure efficient restaurant functioning and high-quality service.
- Trained and mentored team members to enhance performance and promote a positive work environment.
- Implemented process improvements that streamlined workflows and increased operational efficiency.
- Managed inventory control systems, reducing waste and optimizing supply levels for peak hours.
- Ensured compliance with health and safety regulations through regular inspections and training sessions.
- Analyzed customer feedback to identify areas for service enhancement, driving guest satisfaction improvements.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Independence High School
Bakersfield, CASkills
- Daily operations management
- Team training and mentoring
- Process improvement implementation
- Inventory control management
- Cross-training employees
- Cost reduction strategies
- Customer service
- Communication skills
- Team leadership
- Time management
- Decision-making
- Staff training and development
Timeline
Manager
Raising Cane's Restaurants
06.2022 - Current
High School Diploma -
Independence High School