Alberto Ramirez
Liberal
Summary
Dynamic Sales Manager with a proven track record at Foley CAT, excelling in relationship building and sales team training. Leveraged exceptional customer service to increase sales revenue and foster long-lasting client relationships. Skilled in staff management and performance optimization, achieving significant client satisfaction and team success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Manager
Foley CAT
01.2023 - 02.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Sales Associate
AT&T
01.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Professional
Truck Center Co.
01.2020 - 02.2022
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
Sales Professional
Lewis Chevrolet Buick
01.2017 - 02.2020
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Grew client base by analyzing consumer needs to introduce relevant products and complete sales processes.
- Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.
Education
High School Diploma - Business Management
Liberal Highschool
Liberal, KS05.2011
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
Certification
Diesel Technology
Timeline
Sales Manager
Foley CAT
01.2023 - 02.2025
Sales Associate
AT&T
01.2022 - 02.2023
Sales Professional
Truck Center Co.
01.2020 - 02.2022
Sales Professional
Lewis Chevrolet Buick
01.2017 - 02.2020
High School Diploma - Business Management
Liberal Highschool
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