ALBERTO RAMOS
Insurance Consultant
Garland,TX
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Successful Insurance professional with expertise in providing wide range of high-quality insurance solutions. Possesses deep knowledge of insurance industry with extensive experience assessing customer risk and providing tailored solutions to meet needs. Adept at building trust with clients, providing guidance and financial advice, and delivering outstanding customer service.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Sales Consultant
Progressive
Plano, TX
02.2022 - 11.2022
- Guaranteed positive customer experiences and resolved all customer complaints
- Reviewed customer needs and financial means to determine appropriate policy offerings.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
Sales Consultant
Geico
Plano, TX
02.2015 - 12.2020
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Claims Adjuster, Automobile and Casualty
State Farm
Plano, TX
07.2017 - 04.2018
- Evaluated insurance policies and analyzed damages to determine coverage.
- Documented and collected information from customers to complete claims and legal files.
- Prepared summaries of damage, payments, and policy coverage.
Insurance Professional Agent
Ai United
Garland, TX
08.2014 - 02.2015
- Called warm leads each week to expand client base
- Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
CSR & Marketing Rep
Farmers
Garland, TX
08.2013 - 08.2014
- Processed applications, payments, corrections, endorsements, and cancellations
- Promoted agency products to customers in person, on the telephone and in writing.
Education
Associate of Applied Science - Business Administration
02.2012 - 05.2014
Skills
Product and service knowledge
Active Listening
Dependable and Responsible
Excellent Communication
Self-Motivated
Problem-Solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Consultant - Progressive
02.2022 - 11.2022
Claims Adjuster, Automobile and Casualty - State Farm
07.2017 - 04.2018
Sales Consultant - Geico
02.2015 - 12.2020
Insurance Professional Agent - Ai United
08.2014 - 02.2015
CSR & Marketing Rep - Farmers
08.2013 - 08.2014
Remington College - Associate of Applied Science, Business Administration
02.2012 - 05.2014