alberto renteria
Scottsdale,AZ
Summary
Dynamic and detail-oriented professional with extensive experience in customer service at Fry’s and various casino environments. Proven ability in cash handling and time management, enhancing guest experiences while ensuring compliance with regulations. Recognized for fostering a welcoming atmosphere and maintaining game integrity, contributing to a positive and engaging environment.
Overview
9
9
years of professional experience
Work History
Associate
Fry’s
Scottsdale, AZ
09.2025 - Current
- Assisted customers with product inquiries and resolved issues efficiently.
- Maintained inventory accuracy through regular stock checks and organization.
- Collaborated with team members to enhance store displays and product placement.
- Supported daily operations by restocking shelves and ensuring cleanliness.
Blackjack Dealer
Wekopa Casino
Fort McDowell, AZ
02.2024 - 07.2025
- Dealt blackjack and ensured adherence to house rules and gaming regulations.
- Provided exceptional customer service, fostering a welcoming environment for players.
- Monitored gameplay for accuracy and fairness, addressing any discrepancies promptly.
- Assisted in maintaining cleanliness and organization of gaming area and equipment.
Blackjack Dealer
Talking Stick Resort
Scottsdale, AZ
09.2023 - 01.2024
- Communicated effectively with players to enhance their gaming experience.
- Managed cash transactions accurately during gaming operations.
- Adapted quickly to changing game dynamics and player behavior to maintain engagement.
- Collaborated with team members to support smooth operation of the casino floor.
Poker Dealer
Talking Stick Resort
Scottsdale, AZ
07.2016 - 02.2022
- Dealt various poker games, ensuring compliance with casino regulations and procedures.
- Maintained accurate chip counts and monitored game integrity throughout shifts.
- Provided exceptional customer service, enhancing guest experiences during gameplay.
- Resolved disputes and escalated issues promptly to maintain a positive gaming environment.
- Monitored player behavior to detect signs of problem gambling and ensured responsible gaming practices.
- Enforced casino rules and regulations, promoting fair play among customers.
Education
GED - None
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ10.2015
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Cash handling
Timeline
Associate
Fry’s
09.2025 - Current
Blackjack Dealer
Wekopa Casino
02.2024 - 07.2025
Blackjack Dealer
Talking Stick Resort
09.2023 - 01.2024
Poker Dealer
Talking Stick Resort
07.2016 - 02.2022
GED - None
Maricopa Community Colleges, Rio Salado Community College