Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alberto Rodriuguez

St. Cloud,FL

Summary

Towing operator with expertise in vehicle recovery, safety compliance, and customer support. Demonstrated ability to solve problems efficiently and communicate effectively, resulting in high service satisfaction. Skilled in accident recovery, equipment maintenance, and navigating complex routes. Proficient in heavy equipment diagnostics, diesel engine repair, and hydraulic systems maintenance.

Overview

10
10
years of professional experience

Work History

Towing Operator

Rdgz Towing
Orlando , FL
06.2016 - Current
  • Operated tow trucks to safely transport vehicles in various conditions.
  • Guided customers through vehicle retrieval processes, ensuring clarity and confidence during operations.
  • Conducted regular maintenance checks to ensure towing equipment functionality.
  • Collaborated with local law enforcement during accident recovery operations.
  • Communicated effectively with dispatch for efficient service coordination.
  • Addressed customer concerns effectively, contributing to improved service satisfaction.
  • Navigated complex routes to minimize response time for towing requests.
  • Trained new operators on safety protocols and towing best practices.
  • Built strong client relationships through consistent, courteous service on each job assignment.
  • Loaded and unloaded vehicles onto trailers or tow truck beds using chains, straps, winches, ramps, hoists and dollies.
  • Observed traffic conditions around the vehicle being towed in order to maintain safe driving standards.
  • Operated a variety of equipment such as flatbeds, wheel lifts, and wreckers to transport vehicles.

Mechanic

Kawah Trading
Orlando, Florida
08.2016 - 08.2024


• Inspected, maintained, and repaired heavy equipment including excavators, loaders, bulldozers, and trucks
• Diagnosed mechanical, hydraulic, and electrical issues using specialized tools and equipment
• Performed preventative maintenance such as oil changes, lubrication, and system inspections
• Repaired or replaced engines, transmissions, brakes, and hydraulic components
• Conducted safety checks to ensure equipment met operational standards
• Maintained accurate service records and repair documentation
• Assisted with ordering parts and managing inventory
• Collaborated with team members to complete repairs efficiently and reduce downtime

  • Diagnosed mechanical issues in vehicles and equipment efficiently.
  • Conducted routine maintenance on various types of machinery and vehicles.
  • Operated diagnostic tools to identify performance problems accurately.

Education

High School Diploma -

Instituto Cumbre
Carolina , Puerto Rico
05-2003

Skills

  • Accident recovery
  • Equipment maintenance
  • Route navigation and planning
  • Customer relationship management

Timeline

Mechanic

Kawah Trading
08.2016 - 08.2024

Towing Operator

Rdgz Towing
06.2016 - Current

High School Diploma -

Instituto Cumbre
Alberto Rodriuguez