Cecilia Cruz
BROWNSVILLE,United States
Summary
Capable PHC Clerk/Supervisor with solid background in overseeing primary health care operations. Proven ability to streamline processes and enhance patient care quality. Demonstrated leadership and team management skills, along with effective problem-solving abilities.
Overview
14
14
years of professional experience
Work History
PHC Supervisor/Provider
San Angel Primary Home
03.2021 - Current
- Recruited, hired and trained all staff providing direct supervision.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
PHC Supervisor/ PHC Clerk
Alivio Home Health Inc.
09.2012 - Current
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
Education
Associate Degree - Medical Office Specialist
Kaplan Collage
Brownsville, TX06-2011
Associate Degree - Medical Assistance
Kaplan College
Brownsville, TX06-2010
High School Diploma -
Homer Hanna Hight School
Brownsville, TX05-1995
Skills
- Team management
- Patient care coordination
- Healthcare regulations
- Problem-solving abilities
- Organizational skills
- Adaptability and flexibility
- Multitasking Abilities
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
PHC Supervisor/Provider
San Angel Primary Home
03.2021 - Current
PHC Supervisor/ PHC Clerk
Alivio Home Health Inc.
09.2012 - Current
Associate Degree - Medical Office Specialist
Kaplan Collage
Associate Degree - Medical Assistance
Kaplan College
High School Diploma -
Homer Hanna Hight School