Alberto Tapia
Sandy,Utah
Summary
Dynamic sales professional with a passion for client relationships and customer service. Possesses an entrepreneurial drive and enthusiasm for success, along with experience in the retail sector. Committed to providing consistently high level of customer service, with a knack for quickly building rapport with clients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
SALES ASSOCIATE
Ross Dress for Less
Murray, Utah
08.2021 - 05.2022
- Met merchandising standards by keeping store stocked and products faced
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Kept work area clean, organized and free of clutter at all times
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
- Performed cleaning tasks, keeping store neat and organized
- Provided accurate information about products, prices and availability both in person and over the phone
- Engaged with guests to understand and anticipate customer service needs
- Performed cash register operations accurately according to company guidelines.
HOUSEMAN
Homewood Suites
Salt Lake City, Utah
11.2020 - 05.2021
- Worked with coworkers to complete tasks
- Met deadlines while maintaining high-quality deliverables
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
- Participated in ongoing training to enhance own job skills and knowledge
- Provided efficient and courteous service to customers at all times
- Troubleshot minor problems and reported larger technical issues.
CONCRETE FINISHER
Castillo Concrete
Sandy, Utah
05.2019 - 06.2020
- Identified and resolved problems related to concrete finishes
- Used variety of tools and techniques to perform concrete finishing tasks
- Utilized hand tools such as floats, trowels, and screeds to finish concrete surfaces
- Applied curing compounds onto freshly poured concrete slabs following manufacturer's instructions
- Provided assistance during placement of reinforcing steel bars
- Smoothed and leveled concrete with power trowel or rake
- Applied hardening and sealing compounds to cure surface of concrete
- Cleaned up construction sites after completion of job duties
- Ensured all edges were tooled correctly with appropriate edging tools
- Applied sealers or coatings after completing the finishing process
- Maintained a safe work environment by adhering to safety protocols and wearing protective equipment such as hard hats, steel-toe boots, and safety glasses
- Assisted in the installation of formwork for poured concrete structures
- Repaired damaged concrete surfaces and filled cracks and other defects.
Education
High School Diploma -
Jordan High Scool
Sandy, UT05-2021
Kinesiology
Salt Lake Community College
Salt Lake City, UTSkills
- Excellent People Skills
- Multitasking
- Strengths
- Time Management
- Verbal Communication
- Listening Skills
- Maintaining Clean Work Areas
- Finishing Techniques
- Building and Construction
- Strategic Planning
Certification
Seal of Biliteracy (Spanish)
Languages
Spanish, Bilingual, Native
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
SALES ASSOCIATE
Ross Dress for Less
08.2021 - 05.2022
HOUSEMAN
Homewood Suites
11.2020 - 05.2021
CONCRETE FINISHER
Castillo Concrete
05.2019 - 06.2020
High School Diploma -
Jordan High Scool
Kinesiology
Salt Lake Community College