ALCI BREA
Edgewater,NJ
Summary
Energetic, passionate, results-oriented self-starter with excellent analytical, interpersonal and organizational skills. More than 15 years of experience in Account Management, servicing marketing support firms for the top 4 advertising holding companies. Valued for effective account management, strategic insight and leadership qualities in a fast-paced environment.
Overview
24
24
years of professional experience
Work History
Senior Account Manager
MediaOcean
New York, New York
05.2012 - Current
- Lead relationship manager for a portfolio of 18 accounts with over $10MM in sales
- Experienced in digital and traditional media buying and selling ecosystems
- Orchestrated all aspects of account management, including the establishment of strong senior level client relationships, business development and strategic alliances
- Create and capitalize on opportunities with key clients through direct and proactive efforts; define client needs and assign team responsibilities
- Manage all aspects of system and software implementations, including deployment to new business units or profit centers and upgrades to latest software releases
- Successfully increased revenues of existing business by proactively planning and ensuring strong client relationships
- Oversee the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers expectations
- Spearheaded close coordination with international partner companies and global affiliates
- Lead development of successful new business pitches
- Achieve strategic customer objectives defined jointly with management
- Evaluate current service needs and product satisfaction levels with established customers
- Develop new business opportunities by effectively communicating product lines to leading international holding companies
Account Supervisor
Donovan Data Systems
New York, NY
06.2003 - 05.2012
- Identified client needs and organized business responses, including preparation of workflow and productivity studies, development of financial reports and management of new features and product requests
- Recommended systems and reporting solutions that improved efficiencies and maximized productivity
- Performed product
demonstrations and end user training for clients
- Provided strong leadership to motivate my team to meet client objectives and timelines, as well as personal performance objectives
- Delivered critical thinking, decision-making and problem-solving skills
- Developed curricula and facilitated internal training and coaching sessions
- Evaluated current service needs and product satisfaction levels with established customers
- Identified and documented project constraints, assumptions, business impacts, risks and scope exclusions
Account Executive
Donovan Data Systems
New York, NY
05.1999 - 06.2003
- Developed essential skill set required for Account Services including client communication, financial tracking and general industry knowledge
- Prepared and presented client specific end user training
- Proactively assessed, clarified, and validated customer needs on an ongoing basis
- Assisted product development teams with new product and feature demonstration
- Innovative problem-solver who can generate workable solutions
- Effectively conveyed information verbally and in writing
- Kept all lines of communication open in order to prioritize and complete large volumes of work under tight deadlines
- Prioritized and multi-tasked ongoing activities
Education
Engineering Program -
Polytechnic Institute of NY University
Skills
- Project management
- Networking and relationship building
- Exceptional listener and communicator
- Resourceful team player
- Negotiating and strategic planning
- Business and workflow analysis
Additional Information
- Bilingual (Spanish)
- Proficient in Microsoft Office Suite, Windows and Mac OS
- Mastery of Donovan Data Systems/MediaOcean
Timeline
Senior Account Manager
MediaOcean
05.2012 - Current
Account Supervisor
Donovan Data Systems
06.2003 - 05.2012
Account Executive
Donovan Data Systems
05.1999 - 06.2003
Engineering Program -
Polytechnic Institute of NY University
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