Aldace Nelson
Summary
Self-assured service advisor handles array of responsibilities simultaneously and works well with different personality types. Promoting exceptional skills in customer service and issue resolution. .
Overview
10
10
years of professional experience
Work History
Service Advisor
Mark Kia
Scottsdale
12.2025 - Current
- Scheduled appointments and managed service workflow for efficiency.
- Provided clear explanations of services and repairs to customers.
- Assisted customers in identifying service needs and vehicle issues.
Service Advisor
Bell Road Mitsubishi
Phoenix
02.2017 - 12.2026
- Scheduled appointments and managed service workflow for efficiency.
- Provided clear explanations of services and repairs to customers.
- Assisted customers in identifying service needs and vehicle issues.
- Managed daily operations and customer service inquiries in a fast-paced environment.
Education
Ged
Phoenix, ArizonaSkills
- Service workflow management
- Customer issue diagnosis
- Vehicle maintenance scheduling
- Attention to detail
- Time management
- Customer service
- Effective communication
Timeline
Service Advisor
Mark Kia
12.2025 - Current
Service Advisor
Bell Road Mitsubishi
02.2017 - 12.2026
Ged