Aldina Kuric
West Valley City,VA
Summary
Developed strong customer service and financial transaction management skills in high-volume banking environment. Demonstrated ability to handle cash, process transactions accurately, and resolve customer inquiries efficiently. Seeking to transition into new field where these skills can drive positive outcomes and support organizational goals.
Overview
2
2
years of professional experience
Work History
Teller
Cyprus Credit Union
7160 Union Park Ave, Midvale, UT 84047
02.2023 - 12.2023
- Supported team members during high-volume periods to ensure smooth operations and customer satisfaction.
- Reinforced customer trust by providing accurate account information and transaction confirmations.
- Maintained high accuracy in financial transactions, ensuring all cash and documentation were correct.
- Supported branch goals by participating in initiatives aimed at improving overall bank performance and customer satisfaction.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
Sales Associate
Journeys Shoes
3601 S 2700 W, West Valley City, UT 84119
12.2021 - 10.2022
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
High School Diploma -
Hunter High School
4200 S 5600 W, West Valley City, UT 84120Associate of Science - Business Management
Salt Lake Community College
Salt Lake City06-2025
Skills
- Money Handling
- Cash counting
- Patience and Empathy
- Listening and Comprehension
- Customer Needs Assessment
Languages
Bosnia
Full Professional
Timeline
Teller
Cyprus Credit Union
02.2023 - 12.2023
Sales Associate
Journeys Shoes
12.2021 - 10.2022
High School Diploma -
Hunter High School
Associate of Science - Business Management
Salt Lake Community College