Aldo Barrios
Whataburger Restaurants L&c
Converse ,TX
15
years of professional experience
Reliable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Operating partner with proven track record in driving business growth and operational excellence. Skilled in strategic planning, financial management, and optimizing processes. Strong focus on team collaboration and delivering measurable results. Adaptable leader known for reliability and effective problem-solving in dynamic environments.
Work History
Operating Partner
5 Years 4 Months- Directed restaurant operations to deliver consistent guest experience, food quality, and service standards.
- Managed labor scheduling, staffing, and team deployment to support peak-volume performance.
- Monitored P&L results, controlling food and labor costs while improving profitability.
- Trained and coached restaurant leaders on operational procedures, safety, and service expectations.
- Enforced food safety, sanitation, and compliance standards across daily shift execution.
- Resolved guest concerns promptly, protecting brand reputation and customer satisfaction.
- Evaluated performance trends and implemented process improvements to increase efficiency.
- Partnered with leadership to develop store goals, accountability, and team alignment.
- Optimized supply chain management, reducing costs and increasing reliability of deliveries.
- Monitored competitor activities closely enabling strategic shifts as needed ensuring continued growth in market share.
- Enhanced employee retention rates by creating a positive work culture with open communication channels and career development opportunities.
- Recruited and hired qualified candidates to fill vacancies.
- Improved overall customer satisfaction through timely and effective problem resolution.
- Managed budgets and financial performance, ensuring cost-effective allocation of resources.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved the weekly PSA of the unit from $95k to $120k
Restaurant Manager
5 Months- Directed daily restaurant operations to support food safety, quality, and guest satisfaction standards.
- Scheduled crew members to maintain coverage, productivity, and service consistency.
- Trained and coached team members on POS procedures, cleanliness, and speed-of-service expectations.
- Monitored inventory levels and ordered supplies to keep restaurant operations running without interruption.
- Managed cash handling, deposits, and register accuracy following company procedures.
- Resolved guest concerns quickly to protect service recovery and brand standards.
- Enforced sanitation, safety, and compliance requirements across front-of-house and kitchen areas.
- Reviewed labor performance and adjusted workflows to improve efficiency during peak periods.
- Managed daily operations to maintain efficiency, consistency, and quality in food and service.
- Interviewed, selected, trained, and supervised staff.
- Greeted customers, encouraged feedback, and used feedback to drive positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to provide exceptional food and service.
- Tracked daily sales transactions and invoices for accurate, current financial reporting.
General Manager
4 Months- Worked with staff to improve customer satisfaction, streamline procedures, and increase bottom-line profitability.
- Reviewed operational trends and adjusted strategy to keep performance aligned with objectives.
- Monitored supplier activity to check quality, delivery schedules, and contract compliance.
- Reviewed store performance by collecting, analyzing, and using inspection feedback to build improvement plans.
- Performed inventory counts by checking inventory condition against accuracy targets and tracking variances.
- Maintained ongoing system for crew and management development, recruitment, recognition, and retention.
- Recruited and hired qualified candidates for open positions.
- Combined data, payroll, and accounting programs into one centralized system to save time and labor.
- Managed 25-30 employees.
- Learned to coach employees with different attitudes and skill sets.
Manager
8 Years 2 Months- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Cross-trained in every store role to maximize operational knowledge.
- Created weekly schedules for all staff to keep every shift well-staffed during holidays and busy periods.
- Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
- Recruited, hired and trained new employees, including monitoring and review of individual performance.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Handled over $[1500] in funds each day in fast-paced [team oriented] environment.
Education
- N/A
Skills
Issue and conflict resolution
Brand management
Sales Techniques
Staff development
Inventory management
Supervision
Relationship development
Team management
Customer service
Team building
Team development
Revenue growth
Digital transformation
Attention to detail
Timeline
Operating Partner
Whataburger Restaurants L&c
06.2021 - CurrentRead More
Restaurant Manager
Whataburger Restaurants L&c
12.2020 - 05.2021Read More
General Manager
Tacos Don Cuco
07.2020 - 11.2020Read More
Manager
Whataburger
04.2012 - 06.2020Read More
Jefferson High School
from N/A
Read More