Call Center Representative
Toppers Pizza Place
Oxnard, California
01.2026 - Current
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Resolved customer complaints with empathy, ensuring customer satisfaction and loyalty.
- Addressed customer inquiries regarding menu items and promotions to provide clear information.
- Engaged customers to enhance dining experience, fostering positive relationships and encouraging repeat visits.
- Collaborated with team members to ensure timely order delivery.
- Provided accurate information regarding store hours and services offered.
- Maintained cleanliness and organization of work area during shifts.