Aldo Hernandez
Reno
Summary
As the founder of Brothers Auto Detail, I excelled in elevating customer satisfaction and repeat business through expert relationship building and financial management. My proactive approach in staff training and negotiations fostered a culture of efficiency and service excellence, significantly enhancing operational effectiveness.
Overview
11
11
years of professional experience
Work History
Owner
Brothers Auto Detail
01.2014 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
Education
High School Diploma -
Washoe Innovations High School
Reno, NV01-2011
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Staff management
- Financial management
- Negotiation
Languages
Spanish
Native or Bilingual
Timeline
Owner
Brothers Auto Detail
01.2014 - Current
High School Diploma -
Washoe Innovations High School
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