Aleah Gonzales
Sacramento,California
Summary
Providing excellent customer service by recruiting and engaging with customers to recommend products and achieve target goals set by the company
Overview
4
4
years of professional experience
Work History
L'Oreal RSS
Macy's
Sacramento, CA
08.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Prepared merchandise for purchase or rental.
Barista
Dutch Bro
Sacramento, CA
05.2024 - 12.2024
- Accurately taking and processing orders
- Providing excellent and friendly service
- Adaptable, collaborative team player
- Answered customer inquiries and provided accurate information regarding products and services.
Fragrance Specialist
Allwork - Loreal Fragrance Division
Sacramento, CA
11.2023 - 03.2023
- As a fragrance specialist I worked for Allwork promoting YSL and Giorgio Armani in Macy's and Nordstrom
- Recruit new customers in a fast paced selling environment (holidays and weekends)
- Achieve Sales goals provided by Allwork and Retailer
- Strategize with fragrance teams with promotional planning and execution of events
- Show and Tell key products
Fragrance Specialist
Coworx - Puig
Sacramento, CA
09.2022 - 03.2023
- Promoting fragrance brands Carolina Herrera, Jean Paul Gaultier, Paco Rabbane creating brand awareness
- Execute Events, promotions and new launches
- Tracking sales and inventory
- Communicating with teams in sales strategies and goals
- Recruit new customers and closing the sale
Receptionist Clerk
Act Fast Bail Bonds
Sacramento, CA
11.2022 - 12.2022
- As a Receptionist for the company and the first point of contact, I greeted new clients and existing clients with a lasting first impression to provide assistance with a professional and compassionate approach
- Clerical support copying, faxing and filing documents
- Answer phones, respond to inquiries from new customers
- Manage multiple tasks and time-sensitive deadlines, processed transactions and payments
Cashier
Pizza Twist
Sacramento, CA
03.2021 - 01.2022
- Balanced cash register open/closing shifts, promoted customers to join rewards program
Education
High School Diploma -
Calvine High School
Sacramento, CA05.2022
Timeline
L'Oreal RSS
Macy's
08.2024 - Current
Barista
Dutch Bro
05.2024 - 12.2024
Fragrance Specialist
Allwork - Loreal Fragrance Division
11.2023 - 03.2023
Receptionist Clerk
Act Fast Bail Bonds
11.2022 - 12.2022
Fragrance Specialist
Coworx - Puig
09.2022 - 03.2023
Cashier
Pizza Twist
03.2021 - 01.2022
High School Diploma -
Calvine High School