Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
BDC Representative
Dena Motors
Conyers, GA
08.2022 - Current
Assisted customers with scheduling appointments for service, maintenance, repairs, and other needs.
Provided customer support via phone and email inquiries in a timely manner.
Assisted customers in making informed decisions about the cars they were interested in purchasing.
Advised customers on financing options and warranties available for their purchase.
BDC Representative
Infiniti of South Atlanta
Union City, GA
08.2020 - 07.2022
Assisted customers with inquiries, product selection, ordering, and scheduling appointments.
Processed incoming calls, emails, and web chat requests promptly and professionally.
Provided accurate information to customers on products and services offered.
Resolved customer complaints in a timely manner.
Developed strong working relationships with internal departments to ensure customer satisfaction.
Inventory Specialist
Kehe Distribution
Douglasville , GA
01.2018 - 07.2020
Maintained stock levels in accordance with company policies.
Received and tracked incoming inventory shipments.
Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
Inspected damaged goods prior to disposal or return to vendor.
Performed cycle counts to maintain accurate inventory records.