Aleah Hill
Riverdale,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
BDC Representative
Dena Motors
Conyers, GA
08.2022 - Current
- Assisted customers with scheduling appointments for service, maintenance, repairs, and other needs.
- Provided customer support via phone and email inquiries in a timely manner.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Advised customers on financing options and warranties available for their purchase.
BDC Representative
Infiniti of South Atlanta
Union City, GA
08.2020 - 07.2022
- Assisted customers with inquiries, product selection, ordering, and scheduling appointments.
- Processed incoming calls, emails, and web chat requests promptly and professionally.
- Provided accurate information to customers on products and services offered.
- Resolved customer complaints in a timely manner.
- Developed strong working relationships with internal departments to ensure customer satisfaction.
Inventory Specialist
Kehe Distribution
Douglasville , GA
01.2018 - 07.2020
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Inspected damaged goods prior to disposal or return to vendor.
- Performed cycle counts to maintain accurate inventory records.
Education
Associate of Science - Health Science
Georgia State University
Atlanta, GA05.2026
High School Diploma -
Salem High School
Conyers, GA05-2018
Skills
- Account Servicing
- Stock Management
- Computer Skills
- Call Management
- Flexible and Adaptable
- Team Member Motivation
- Interpersonal Communication
- Appointment Scheduling
Timeline
BDC Representative
Dena Motors
08.2022 - Current
BDC Representative
Infiniti of South Atlanta
08.2020 - 07.2022
Inventory Specialist
Kehe Distribution
01.2018 - 07.2020
Associate of Science - Health Science
Georgia State University
High School Diploma -
Salem High School
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