Aleasha Fox
TN
Summary
Skilled Vet Tech with a proven track record at Walworth Animal Hospital, adept in laboratory procedures and excelling in client relations through compassionate service. Demonstrated leadership by mentoring LVT staff and enhancing clinic efficiency. Expertise in veterinary dentistry and a knack for managing challenging behaviors showcase a blend of technical proficiency and soft skills.
Overview
18
18
years of professional experience
Work History
Vet Tech
Walworth Animal Hospital
01.2014 - Current
- Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
- Contributed to team collaboration through effective communication and cooperation with colleagues.
- Assisted in surgical procedures with proper preparation and sterilization techniques, ensuring a safe environment.
- Efficiently performed lab work, including blood draws, urinalysis, and fecal examinations for accurate diagnoses.
- Managed appointment scheduling effectively to accommodate urgent cases while maintaining daily workflow balance within the clinic setting.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Enhanced clinic efficiency by maintaining organized records and ensuring accurate patient information.
- Developed strong relationships with clients through excellent customer service skills and genuine compassion for their pets'' needs.
- Trained and mentored other LVT staff.
Shelter Staff Member
Lollypop Farm, The Humane Society Of Greater Rochester
11.2007 - 07.2014
- Improved communication within the organization by creating clear channels for reporting concerns or issues among staff members.
- Assisted in the recruitment, onboarding and training of new staff members and volunteers, strengthening overall shelter operations.
- Kept animals healthy and socialized by providing regular exercises and walks.
- Provided companionship and comfort to animals in need of extra love and attention.
- Improved animal well-being by providing daily care, including feeding, grooming, and exercising.
- Assisted in the successful adoption of animals by maintaining clean and inviting living spaces for potential adopters to visit.
- Promoted positive relationships between shelter animals and visitors by supervising interactions in designated areas to foster potential adoptions.
- Assisted with adoption process by providing information about animals to potential adopters.
- Helped with intake of newly surrendered animals, providing food, water and medical attention.
- Participated in fundraising events aimed at generating support for the ongoing operations of the animal shelter facility.
Customer Service
Best Buy
07.2006 - 12.2006
- Described product and service details to customers to provide information on benefits and advantages.
- Explained online self-help options to customers to promote additional and after-hours support choices.
- Enhanced customer satisfaction by providing timely and accurate information on products and services.
- Facilitated successful cross-departmental communication to ensure seamless coordination in resolving customer inquiries.
- Developed expert product knowledge by attending training sessions and keeping up-to-date with company policies and procedures.
- Supported colleagues during periods of high demand or staff shortages, displaying a strong teamwork mentality.
- Handled escalated customer concerns with diplomacy and tact, finding agreeable solutions that satisfied both parties.
- Contributed to positive work environment by actively participating in team meetings and offering constructive feedback when appropriate.
Education
Associate of Applied Science - Veterinary Technology
Medaille University- Rochester
Rochester, NY05-2017
Associate of Science -
Monroe Community College
Rochester, NY05-2009
Skills
- Reception duties
- Laboratory procedures
- Medical record-keeping
- Vaccine administration
- Animal restraint
- Administering first aid
- General anesthesia monitoring
- Radiographs
- Veterinary dentistry
- Complaint resolution
- Staff education and training
- Retail sales customer service
- Positive and professional
Timeline
Vet Tech
Walworth Animal Hospital
01.2014 - Current
Shelter Staff Member
Lollypop Farm, The Humane Society Of Greater Rochester
11.2007 - 07.2014
Customer Service
Best Buy
07.2006 - 12.2006
Associate of Applied Science - Veterinary Technology
Medaille University- Rochester
Associate of Science -
Monroe Community College