Alec Archibald
Montgomery,TX
Summary
Target-driven sales professional with a proven track record of growing revenue & profit. Progressive experience in direct sales and business development in highly competitive segments of the consumer automobile industry. Committed to developing long-term relationships to foster recurring business and guarantee customer satisfaction.
Overview
6
6
years of professional experience
Work History
Express Service Advisor- Subaru
Schomp Automotive Group
Aurora, CO
02.2021 - 06.2022
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Advised customers of needed work to help make informed decisions.
- Informed customers of vehicle progress and completion time, service expenses and changes to properly address concerns.
- Developed estimates by costing materials, supplies and labor.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Lead service advisor
New Car Sales Consultant
Volkswagen
Cypress, TX
09.2019 - 01.2021
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Offered comprehensive knowledge of vehicle operations and brand features
- Met customers on lot and in showroom to discuss available vehicles and options
- Demonstrated vehicles and features, and conduct test drives
- Prepared purchased vehicles and completed final delivery checks
- Negotiated vehicle prices and secure financing for customers
- Responded to customer enquiries via telephone and email
Porter/Collision Technition
ProCare Automotive Collision
Magnolia, TX
06.2018 - 08.2019
- Maintaining shop inventory according to set standards and rectified discrepancies
- Promoted shop safety by working in a safe manner
- Communicated operational issues and changes to supervisor on regular basis
- Loaded and unloaded building materials used for construction
- Picked orders from inventory locations
- Monitored inventory and reported items to be restocked for each job
- Followed standards and procedures to maintain safe work environment
- Supported technicians in equipment maintenance and repair
- Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks
- Detail customer automobiles and other shop tasks as needed
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
Host
Applebees Restaurants, LLC
Westminster, CO
01.2017 - 04.2018
- Managed customer flow and back up
- Adhered to safe work practices
- Addressed guest concerns and resolved all issues to guests’ satisfaction
- Offered enthusiastic and personable service to all customers
- Assisted with guest inquiries, take-out orders and restaurant cleanliness
- Maintained an atmosphere of enthusiastic customer service
- Quickly recorded transactions in MICROS system to deliver prompt service
Construction And Warehouse Laborer
Professional Staffing Solutions
Denver, CO
08.2017 - 03.2018
- Worked independently in fast-paced environment while meeting productivity and quality expectations
- Loaded and unloaded building materials used for construction
- Provided outstanding customer service
- Followed standards and procedures to maintain safe work environment
- Set ladders, scaffolds and hoists in place for taking supplies to roofs
- Communicated operational issues and changes to supervisor on regular basis
Education
Business
Missouri Valley College
Marshall, MOHigh School Diploma - undefined
Magnolia High School
Magnolia, TX2016
Skills
- Self-motivated
- Quick problem solver
- Time management
- High energy
- Exceptional work ethic
- Strong communication skills
- Attention to detail
- Multitasking
- Customer-focused
- Team leadership
Timeline
Express Service Advisor- Subaru
Schomp Automotive Group
02.2021 - 06.2022
New Car Sales Consultant
Volkswagen
09.2019 - 01.2021
Porter/Collision Technition
ProCare Automotive Collision
06.2018 - 08.2019
Construction And Warehouse Laborer
Professional Staffing Solutions
08.2017 - 03.2018
Host
Applebees Restaurants, LLC
01.2017 - 04.2018
Business
Missouri Valley College
High School Diploma - undefined
Magnolia High School
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