Alec Curtis
Austin,TX
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
9
9
years of professional experience
Work History
Server
Salty Sow
Austin, TX
07.2022 - Current
- Delivered excellent customer service by addressing customer needs and resolving issues promptly.
- Trained and mentored new staff, ensuring adherence to policies and procedures.
- Handled cash and credit transactions efficiently.
- Maintained a clean and organized environment.
Server
El Chile Cafe Y Cantina
Austin, TX
02.2016 - 08.2023
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Took orders from customers accurately and in a timely manner.
Education
South Plains Jr. College
Levelland, TXSkills
- Service prioritization
- Food running
- Positive and professional
- Team member support
- Positive guest interactions
- Food and beverage pairings
- Cleanliness standards
- Menu memorization
References
References available upon request.
Timeline
Server
Salty Sow
07.2022 - Current
Server
El Chile Cafe Y Cantina
02.2016 - 08.2023
South Plains Jr. College