Alec Evans
Westerville
Summary
Dynamic professional with a proven track record at Empire Merchants North, leveraging strong sales strategy and customer service skills to drive a 27% revenue increase. Adept at inventory management and problem solving, consistently enhancing customer relationships and operational efficiency in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Associate
BMW Group Financial Services
Columbus
01.2025 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized specialized software programs to manage customer accounts and process payments.
Bartender
Henmick Farm & Brewery
Columbus
01.2024 - Current
- Assisted in managing inventory and ordering supplies for bar operations.
- Engaged with patrons to create a welcoming and friendly atmosphere.
- Trained new staff on bartending techniques and customer service standards.
Owner
Alec Cleans Cars
Sunbury
01.2023 - Current
- Developed marketing strategies to increase brand awareness and attract clients.
- Managed daily operations, ensuring smooth workflow and customer satisfaction.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Sales Representative
Empire Merchants North
Syracuse
07.2019 - 06.2022
- Analyzed market trends to identify opportunities for business growth.
- Conducted weekly sales presentations at 30 retail locations.
- Developed strategies from market analysis to enhance sales performance.
- Achieved an average revenue increase of 27% across sales territory.
Education
Master of Science - Economics
Miami University
Oxford, Ohio, OH05-2019
Skills
- Customer service
- Problem solving
- Inventory management
- Sales strategy
- Software utilization
- Customer relationship management
Certification
Wine & Spirits Education Trust II Certification
Timeline
Associate
BMW Group Financial Services
01.2025 - Current
Bartender
Henmick Farm & Brewery
01.2024 - Current
Owner
Alec Cleans Cars
01.2023 - Current
Sales Representative
Empire Merchants North
07.2019 - 06.2022
Master of Science - Economics
Miami University