Alec Feltri
Montross,VA
Summary
Dynamic Account Executive with a proven track record at Chainalysis Government Solutions, achieving a 25% growth in key accounts. Expert in customer relationship management and solution integration, I excel in crafting proposals and leading multi-disciplinary teams to ensure client satisfaction and project success.
Overview
12
12
years of professional experience
Work History
Account Executive, DoW
Chainalysis Government Solutions
11.2024 - Current
- Responsible for revamping DoW territory
- Grew key account by 25% within six months of territory ownership
- Grew pipeline and leveraged CRM to enable clear forecast predictability
- Grew customer trust from technical expertise delivering capability packages that exactly met customer needs
- Coordinated multi-disciplinary teams ensuring customer satisfaction and timeliness for RFP/RFQ opportunities
Senior Solutions Architect
Chainalysis Government Solutions
09.2022 - 11.2024
- Responsible for conducting technical pre sales motions supporting multiple customer verticals to include National Security, DoW, Federal, and State and Local clients
- Reviewed and designed partnership integrations to benefit clients with cutting edge solutions
- Mentored new team members ensuring their successful completion of onboarding and standards of learning
- Conducted a public customer panel focused on relevant events at an annual client symposium
- Responsible for trials and proofs of value ensuring client expectations are met and workflow alignment is in place prior to procurement
- Conducted data based workflows via API
- Worked hand in hand with multi-disciplinary teams ensuring client feedback was received and client requests were fulfilled
- Conducted numerous on site engagements and training sessions with clients ranging from basic concepts to SME level topics
System Engineer
KCSAnalytix Inc
Chantilly, VA
07.2020 - 04.2022
- Responsible for maintaining critical infrastructure related to a social media effort
- Creates and procures infrastructure employed across a social media effort
- Assesses and employs new capabilities for inclusion in a social media effort
Community Engagement Lead
Authentic8 Inc
Washington, DC
02.2020 - 07.2020
- Used prior knowledge of customer mission set to further integrate Authentic8 products with the customer and drive account growth while preventing churn
- Integral part of building an online training system to address key business opportunities, enabling customers to train on open-source intelligence concepts from anywhere
- Participated in all stages of the training system build from evaluating partners to maintaining the customer account database in production
- Participated in a bimonthly podcast conducted by the Authentic8 Special Services team designed to drive customer adoption and interest towards products
- Compiled customer information and sentiment towards Authentic8 products to be shared with cross-functional teams ensuring customer satisfaction remains at a high level
- Engaged with marketing to plan and put on customer focused events, ensuring information share and relationship building across customer base
Sales Engineer
Authentic8 Inc.
Washington, DC
02.2018 - 02.2020
- Supported both Federal and Commercial sales opportunities, ensuring customer expectations were met in a satisfactory manner
- Demonstrated products to prospective customers tailoring workflow to each
- Managed proof of concept trials for customers
- Generated white papers, videos, and other materials to aid in marketing and training efforts
- Communicated customer requests to Engineering and DevOps teams
- Leveraged Challenger Sales Methodology to displace current tech stack and competitive solutions
- Worked closely with the Post Sales team to ensure customer requirements were configured correctly upon procurement
Intelligence Analyst
United States Army
Various Locations
10.2013 - 07.2017
- Analyzed and reported real-time intelligence of national level interest to a multitude of customers
- Produced assessments and targeting products by fusing SIGINT, GEOINT, OSINT, IMINT, and HUMINT
- Coordinated with various IC agencies, DoW organizations, and partner nation personnel to disseminate analytic conclusions
- Maintained and operated multiple intelligence database and input systems
- Created and compiled complex intelligence data relating to order of battle, force structure, strategic and conventional military capabilities, and key military influencers
Education
Great Demo! Training -
San Francisco, CA01.2019
Sandler Sales Methodology -
Reston, VA01.2018
Military Analytic Thinking -
Wiesbaden, Germany01.2015
Intelligence Operations Studies -
Cochise College
Sierra Vista, AZ01.2014
Skills
- Customer relationship management
- Account oversight
- Technical presentation skills
- Solution integration expertise
- Proposal crafting and client engagement
- Project management and communication proficiency
- Analytical intelligence
Timeline
Account Executive, DoW
Chainalysis Government Solutions
11.2024 - Current
Senior Solutions Architect
Chainalysis Government Solutions
09.2022 - 11.2024
System Engineer
KCSAnalytix Inc
07.2020 - 04.2022
Community Engagement Lead
Authentic8 Inc
02.2020 - 07.2020
Sales Engineer
Authentic8 Inc.
02.2018 - 02.2020
Intelligence Analyst
United States Army
10.2013 - 07.2017
Great Demo! Training -
Sandler Sales Methodology -
Military Analytic Thinking -
Intelligence Operations Studies -
Cochise College