Alec Maggio
Uber
HOUSTON
11
years of professional experience
Dedicated driver and fulfillment associate with strong customer service and conflict resolution skills. Known for punctuality and reliability, consistently ensuring timely deliveries and enhancing operational efficiency.
Work History
Driver
7 Years 4 Months- Ensured timely pickups and drop-offs for passengers in compliance with local regulations.
- Maintained vehicle cleanliness and operational readiness through regular inspections and maintenance checks.
- Navigated efficiently using GPS technology to optimize routes and minimize travel time.
- Provided exceptional customer service by assisting passengers with inquiries and resolving issues promptly.
Fulfillment Associate
2 Years 11 Months- Streamlined order processing workflows to enhance efficiency and reduce fulfillment times.
- Trained new associates on best practices for inventory management and safety protocols.
- Managed inventory accuracy through regular cycle counts and audits, ensuring optimal stock levels.
- Collaborated with team to identify process improvements, resulting in enhanced operational effectiveness.
Fitness Assistant
4 Years 9 Months- Evaluated member feedback to refine services, improving overall satisfaction with fitness offerings.
- Kept fitness areas, machines, and spaces clean and orderly for customers.
- Taught staff and participants proper methods for best use of equipment to meet individual fitness goals.
- Coordinated healthy and safe use of fitness tools, equipment and spaces to prevent injuries.
- Conducted inspections of equipment with safety protocol and equipment longevity in mind.
- Worked independently and as member of cohesive team to support individual needs.
- Educated clients on proper exercise techniques, minimizing injury risks while maximizing results.
- Promoted a positive gym atmosphere by fostering strong relationships with clients and team members alike.
Data Entry Volunteer
2 Months- Input data accurately into electronic databases, ensuring information integrity and completeness.
Education
Bachelor of Arts - Sociology
Skills
Time management
Valid Driver's license
Customer service
Clean driving record
Punctual and reliable
GPS and route planning
Loading and unloading
Heavy lifting
Order picking and processing
Conflict resolution
Verbal and written communication
Timeline
Fulfillment Associate
Amazon.com Services
08.2020 - 07.2023Read More
Driver
Uber
04.2019 - CurrentRead More
Fitness Assistant
YMCA Of Greater Houston
04.2016 - 01.2021Read More
Data Entry Volunteer
Houston Unites
09.2015 - 11.2015Read More
Louisiana Tech University
Bachelor of Arts from Sociology
Read More