Alec Maldonado
San Antonio,TX
Summary
Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities. Frequently praised as hardworking by my peers, I can be relied upon to help our company achieve its goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Filtration Mechanic/ Pool Technician
Sea World San Antonio
05.2024 - Current
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of filtration issues.
- Maintained and repaired pool filtration systems to ensure optimal performance.
Counter Sales Associate
Insco Distributing
08.2021 - 04.2024
- Inventoried stock and requisitioned new inventory
- Placed special orders, submitted online orders or contacted other stores to find desired items
- Recommended, select and help locate and obtained merchandise based on customer needs and desires
- Demonstrated use and operation of merchandise
- Greeted customers and ascertained what each customer wanted and needed
- Answered questions regarding store and merchandise
Service advisor
North Park Toyota
02.2020 - 08.2021
- Followed repair order processes and instructions to complete orders on time
- Took notes and recorded information about product issues facing customers
- Responded to inquiries from customers about product functionality, pricing information and availability
- Resolved customer complaints with polite and patient conduct for optimal customer service
Assistant Manager
The Wash Tub
02.2018 - 07.2020
- Resolved customer complaints and handled refunds and returns to promote satisfaction
- Coordinated employee schedules according to staff availability and processed time-off requests
- Assisted with new employee training and conducted performance reviews to track overall progress
Education
High School Diploma -
John Marshall High school
San Antonio, TX06.2014
Skills
- Building Customer Loyalty
- Locating Merchandise
- Sales and Promotions
- Adaptable and Flexible
Certification
Certified Pool/Spa Operator (CPO)
Timeline
Filtration Mechanic/ Pool Technician
Sea World San Antonio
05.2024 - Current
Counter Sales Associate
Insco Distributing
08.2021 - 04.2024
Service advisor
North Park Toyota
02.2020 - 08.2021
Assistant Manager
The Wash Tub
02.2018 - 07.2020
High School Diploma -
John Marshall High school
Certified Pool/Spa Operator (CPO)
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