Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lauro Payan

Panorama City,CA

Summary

Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment. Highly Knowledgeable in the auto business.

Highly passionate on cars ready to continue my passion and start a set career that allows me to get more knowledge and work my way up.

In 2021 Got myself a dealers license, bought over 58 vehicles some with minor damage some without any damage. did not lose profit once. Auction cars with damage were fixed by myself at a small shop i was renting sometimes paid a helper. After the vehicle was fixed i will either get tags for the car or take the car for the buyer to get inspected by chp and then got it registered. To my cars that didn't need any work i sold within a week sometimes my cars had a buyer set before i even picked it up. Always got great deals and satisfied my buyers. If person bought a 40k car but didn't have cash, i had a credit union i worked with and will help out my customers on getting a laon approved. My passion is cars whether its bodywork, mechanical or selling.

Overview

6
6
years of professional experience

Work History

Auto Mechanic/Car Salesman/Buy/Seller

Self Employed
05.2021 - 04.2023
  • Responded to customer enquiries via telephone and email.
  • Had my own shop/Small business owner
  • Dealer Auction license
  • Bought salvaged cars with Minor mechanical/body damage fixed them got them inspected by chp and sold them rebuilt title


Auto Body Shop Manager

Resurrection Auto Body Shop
06.2019 - 11.2021
  • Prepared work orders by describing repair and replacement services required, obtaining approval signatures and entering orders into work management system.
  • Examined damaged vehicles to determine degree of structural and mechanical damage.
  • Processed insurance paperwork and prepared estimates to negotiate insurance settlements.
  • Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
  • Developed estimates by costing parts, supplies and labor and calculating customers' payments.
  • Communicated with equipment manufacturers and contractors to rent, purchase or modify existing assets.
  • Implemented business development, customer service and maintenance strategies resulting in increased production yield.
  • Supervised and managed shop operations and tasks.
  • Monitored maintenance of paint booths, frame-straightening materials and fixed assets to enhance longevity and long-term value.

Gym Manager

USA Fitness
08.2019 - 03.2020
  • Part time manager night shift. this was my second job 7pm-1am closing shift.
  • Interacted well with customers to build connections and nurture relationships.
  • Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
  • Trained new employees on proper protocols and customer service standards.
  • Responded promptly to customer issues and resolved problems through effective communication and decision making skills.

Autobody Repair Technician

Sherman Oaks Collision Center
03.2018 - 07.2019
  • Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
  • Filled, sanded and smoothed surfaces to prepare for painting.
  • Replaced and repaired vehicle parts according to work order instructions.
  • Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.
  • Inspected vehicles to identify and document repair needs.
  • Inspected new parts and areas of repair to verify correctness and quality.
  • Applied primers, sealers and other materials prior to painting.
  • Installed interior and exterior trim, including moldings and emblems.
  • Examined vehicles to determine extent of damage and repairs required.
  • Applied sealants, caulks and rust preventatives to protect body and paint.

Auto Detailer/Oil Change Technician

MGMT
06.2017 - 03.2018
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Engaged in customer follow-up phone calls to promote quality and consumer satisfaction.

Education

Associate of Arts - Business Administration And Management

Los Angeles Valley College
Van Nuys, CA
04.2022

High School Diploma -

San Fernando Senior High School
San Fernando, CA
06.2019

Skills

  • Pre-Owned Vehicles
  • Customer Service and Assistance
  • Special Assignments
  • Price Negotiation
  • Exceeding Customer Expectations
  • Persuasive Communication Style
  • Test Drives
  • Registration Procedures
  • Used Cars Familiarity
  • Building Customer Loyalty
  • Vehicle Auctions
  • Appointment Scheduling
  • Available Weekends and Holidays
  • Warranty Understanding
  • Registration Paperwork
  • Closing Sales
  • Repair Cost Estimation
  • Purchasing
  • Handy man with strong business mindset
  • Knows how to set great deals
  • Highly Understands how money works in the auto business
  • Price Quotes

Languages

English
Full Professional
Spanish
Professional Working
Armenian
Elementary

Timeline

Auto Mechanic/Car Salesman/Buy/Seller

Self Employed
05.2021 - 04.2023

Gym Manager

USA Fitness
08.2019 - 03.2020

Auto Body Shop Manager

Resurrection Auto Body Shop
06.2019 - 11.2021

Autobody Repair Technician

Sherman Oaks Collision Center
03.2018 - 07.2019

Auto Detailer/Oil Change Technician

MGMT
06.2017 - 03.2018

Associate of Arts - Business Administration And Management

Los Angeles Valley College

High School Diploma -

San Fernando Senior High School
Lauro Payan