Alec Peterson
Eau Claire,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Sales Manager
Ashley Furniture Homestore
Eau Claire, WI
01.2026 - Current
- Executed daily sales strategies to meet and exceed store targets.
- Provided product knowledge training to team members, improving overall service quality.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Sales Team Member
Ashley Furniture Homestore
Eau Claire, WI
02.2025 - 01.2026
- Assisted customers in selecting furniture and accessories to enhance their shopping experience.
- Maintained product knowledge to effectively address customer inquiries and provide tailored recommendations.
- Processed sales transactions accurately, ensuring seamless checkout experiences for all customers.
- Developed strong relationships with customers through excellent service, fostering loyalty and repeat business.
- Consistently met or exceeded individual performance metrics while contributing positively to overall team success.
- Mentored junior team members, sharing best practices for achieving sales goals and maintaining customer relationships.
Pizza Delivery Driver
Domino's Pizza
Eau Claire, WI
06.2024 - 02.2025
- Delivered pizzas efficiently to ensure timely customer satisfaction.
- Navigated routes using GPS for optimal delivery efficiency.
- Managed cash transactions accurately and securely during deliveries.
- Provided exceptional customer service, addressing inquiries and concerns professionally.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
Insurance Broker
Heartland Retirement Group
Eau Claire, WI
08.2023 - 01.2025
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Achieved high customer retention rates by maintaining open communication channels and addressing concerns promptly.
- Met with prospective clients in homes, businesses, and other settings.
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
- Assisted with interviewing, hiring, and training new agents.
Insurance Agent
Bankers Life and Casualty
Onalaska, WI
11.2022 - 08.2023
- Developed tailored insurance solutions to meet client needs and enhance satisfaction.
- Conducted thorough policy reviews to ensure compliance with industry regulations.
- Educated clients on coverage options, promoting informed decision-making regarding their insurance choices.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
Shift Manager
Skogen's Festival Foods
La Crosse, WI
05.2021 - 11.2022
- Supervised daily operations to ensure efficiency and adherence to safety protocols.
- Trained and mentored team members on best practices and customer service standards.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Kept employees operating productively and working on task to meet business and customer needs.
- Excelled in every store position and regularly backed up front-line staff.
- Facilitated team-oriented atmosphere, encouraging collaboration and mutual support among staff members.
- Conducted regular staff meetings to communicate targets and operational updates, keeping team well-informed and aligned.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
Frozen and Dairy Night Lead
Skogen's Festival Foods
La Crosse, WI
03.2019 - 05.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Trained new associates, making sure they uphold company and department standards.
- Accurately tracked stock levels, and ordered product accordingly.
- Assisted in annual store and department inventory.
- Utilized electric lifts and pallet jacks to unload trucks and store product.
- Created an efficient and closely knit work environment through training and team bonding.
Meat and Seafood Clerk
Skogen's Festival Foods
La Crosse, WI
07.2018 - 03.2019
- Trained staff on meat and seafood preparation techniques and safety standards.
- Managed inventory levels, ensuring freshness and quality of products.
- Assisted in maintaining cleanliness and organization of the meat and seafood departments.
- Monitored product displays to enhance visual appeal and maximize sales opportunities.
- Maintained a clean, organized, and visually appealing display case, ensuring the highest quality of products for customers.
- Adhered to strict sanitation protocols by regularly cleaning workspaces, equipment, utensils, and display cases.
Kitchen Staff Member
Culver's Restaurant
Onalaska, WI
05.2015 - 02.2017
- Prepared high-quality food items according to standardized recipes and safety guidelines.
- Operated kitchen equipment efficiently, ensuring optimal performance and safety compliance.
- Maintained cleanliness of workstations, adhering to health regulations and sanitation standards.
- Assisted in training new kitchen staff on procedures and best practices for food preparation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Ensured prompt order fulfillment by effectively prioritizing tasks during high-volume periods.
- Followed food safety practices and sanitation guidelines.
Education
High School Diploma -
Luther High School
Onalaska, WI05-2018
Skills
- Relationship building
- Goals and performance
- Verbal and written communication
- Product knowledge
- Sales expertise
- Staff management
- Positive and upbeat
- Order management
Timeline
Sales Manager
Ashley Furniture Homestore
01.2026 - Current
Sales Team Member
Ashley Furniture Homestore
02.2025 - 01.2026
Pizza Delivery Driver
Domino's Pizza
06.2024 - 02.2025
Insurance Broker
Heartland Retirement Group
08.2023 - 01.2025
Insurance Agent
Bankers Life and Casualty
11.2022 - 08.2023
Shift Manager
Skogen's Festival Foods
05.2021 - 11.2022
Frozen and Dairy Night Lead
Skogen's Festival Foods
03.2019 - 05.2021
Meat and Seafood Clerk
Skogen's Festival Foods
07.2018 - 03.2019
Kitchen Staff Member
Culver's Restaurant
05.2015 - 02.2017
High School Diploma -
Luther High School