Alecia O'Hara
Medina
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Registered Behavior Technician
Hopebridge Autism Therapy Center
Westlake, OH
03.2025 - Current
- Implemented individualized treatment plans to enhance client behavioral skills.
- Collaborated with licensed professionals to assess and modify intervention strategies.
- Utilized data collection tools to track client progress and report findings accurately.
- Engaged clients through interactive activities to promote social and communication development.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
Senior Sales Representative
PartnerShip LLC
Oberlin, OH
07.2018 - 01.2024
- Developed and maintained strong relationships with key accounts to drive revenue growth.
- Streamlined sales processes, improving efficiency and reducing response times for customer inquiries.
- Developed exceptional interpersonal, speaking, and listening skills from talking with both customers and upper management.
- Implemented CRM systems to efficiently track client interactions and enhance customer service.
- Achieved a consistent record of exceeding quotas by effectively managing time, prioritizing tasks, cultivating a vast network of contacts within the industry.
- Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
- Used Microsoft Office to maintain company database with essential account and sales information.
- Streamlined internal processes by collaborating closely with colleagues from other departments such as marketing, operations, and finance.
- Contributed to team objectives in fast-paced environment.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Executed record filing system to improve document organization and management.
- Ensured confidentiality of sensitive information by adhering to strict document management protocols.
- Input data into spreadsheets and databases.
- Edited and proofread documents for accuracy and completeness.
Education
Associate of Arts - Psychology
Lorain County Community College
Elyria, OHSkills
- Computer proficiency
- Conflict resolution
- Professionalism
- Problem-solving
- Time management
- Attention to detail
- Customer service
- Multitasking
- Excellent communication
- Organizational skills
- Scheduling and planning
- Document management
- Positive attitude
- Scheduling appointments
- Data entry
Timeline
Registered Behavior Technician
Hopebridge Autism Therapy Center
03.2025 - Current
Senior Sales Representative
PartnerShip LLC
07.2018 - 01.2024
Associate of Arts - Psychology
Lorain County Community College