Ale'driona Duke
Texarkana,Arkansas
Summary
Motivated and compassionate Certified Phlebotomy Technician (CPT) with strong clinical training from Texarkana College. Skilled in venipuncture, specimen handling, and patient communication. Known for exceptional customer service, time management, and maintaining a calm, supportive environment for patients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Associate
Road Runner
Texarkana, AR
01.2024 - Current
- - Provide fast, friendly customer service in a high-paced retail environment.
- - Handle transactions accurately and assist customers with product inquiries.
- - Maintain product displays, cleanliness, and organized inventory.
Deli/Bakery Associate
Walmart
Texarkana, AR
01.2022 - 01.2024
- - Prepared food products while following strict sanitation and safety guidelines.
- - Managed multiple tasks while maintaining quality and organization.
- - Delivered excellent customer service and accurate order fulfillment.
Education
Phlebotomy Technician Program - undefined
Texarkana College
Texarkana, AR01.2025
Skills
- Assisted in performing phlebotomy procedures while adhering to safety protocols Supported team members in maintaining a sterile environment during blood collection Helped ensure patient comfort and safety throughout the process
- Delivered comprehensive patient care and support services
- Delivered exceptional customer service to enhance client satisfaction and loyalty
- Optimized scheduling and prioritization of tasks to enhance productivity
- Facilitated effective team collaboration to enhance project outcomes
- Ensured data entry accuracy through meticulous verification and validation processes
- Supported sanitation and infection control efforts by maintaining cleanliness standards in facilities Assisted in implementing infection prevention protocols to enhance safety Collaborated with team members to ensure compliance with health regulations
Certification
Certified Phlebotomy Technician (CPT) — National Healthcareer Association (NHA)
Timeline
Retail Associate
Road Runner
01.2024 - Current
Deli/Bakery Associate
Walmart
01.2022 - 01.2024
Phlebotomy Technician Program - undefined
Texarkana College