Alee Lor
Omro
Summary
Dynamic sales professional with extensive experience at Coach Outlet, excelling in customer service and sales techniques. Proven ability to enhance inventory management and drive sales through effective communication and upselling strategies. Recognized for resolving customer inquiries promptly, fostering a positive shopping experience, and contributing to team success.
Overview
5
5
years of professional experience
Work History
Sales Associate
Coach Outlet
Oshkosh
06.2025 - Current
- Assisted customers with product selection and provided styling advice.
- Processed transactions accurately using point-of-sale systems.
- Participated in inventory management and restocked merchandise as needed.
- Educated customers on brand history and product features effectively.
- Handled customer inquiries and resolved issues promptly and professionally.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
Retail Sales Associate
Old Navy
Oshkosh
05.2025 - 06.2025
- Operated cash register and processed transactions efficiently.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Created price tags and merchandise signs for new items.
- Promoted special offers and discounts to encourage additional purchases.
- Assisted customers with product selection and provided personalized service.
Warehouse Worker
Lands' End
Plover
05.2024 - 08.2024
- Received and processed incoming orders, ensuring the accuracy of information.
- Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
- Reported damaged items and discrepancies to the supervisor immediately.
- Verified that all materials and color threads used in the process were the correct type and quality for the job order at hand.
- Steamed clothing items.
- Trimmed backing of clothing after coming off the operating machine.
- Understood and followed oral and written directions.
- Folded clothing, aprons, and towels are neatly arranged.
- Worked with the L-seal machine to bag oversized clothing.
Warehouse Worker
Lands' End
Plover
06.2023 - 08.2023
- Received and processed incoming orders, ensuring the accuracy of information.
- Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
- Reported damaged items and discrepancies to the supervisor immediately.
- Verified that all materials and color threads used in the process were the correct type and quality for the job order at hand.
- Steamed clothing items.
- Trimmed backing of clothing after coming off the operating machine.
- Understood and followed oral and written directions.
- Folded clothing, aprons, and towels are neatly arranged.
- Worked with the L-seal machine to bag oversized clothing.
Merchandise Associate
TJX Companies
Plover
10.2020 - 01.2022
- Organized merchandise on sales floor to enhance visual presentation.
- Worked flexible hours across nights, weekends, and holiday shifts.
- Transported merchandise to the sales floor and restocked shelves, racks, and bins.
- Placed prices and descriptive signage to enhance displays and promote items.
- Provided training and guidance for new employees in merchandising practices.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
Education
Bachelor of Arts - International Studies
University of Wisconsin- Oshkosh
Oshkosh, WI05.2026
Skills
- Communication
- Customer service
- Sales techniques
- Inventory management
- Team collaboration
- Cash register operation
- Upselling and cross selling
- Conflict resolution
- Sales trends
- Warehouse safety
- Warehouse operations
- Sorting and labeling
Languages
- Hmong (native langrage, fluent).
- English (2nd language, fluent).
Additional Information
- Member of Hmong Student Union at University of Wisconsin- Oshkosh.
- Member of Hmong Achieving Together at University of Wisconsin- Oshkosh.
- Member of SSS TRIO at University of Wisconsin- Oshkosh.
Accomplishments
Aspiring Titan Scholarship Recipient 2022
Timeline
Sales Associate
Coach Outlet
06.2025 - Current
Retail Sales Associate
Old Navy
05.2025 - 06.2025
Warehouse Worker
Lands' End
05.2024 - 08.2024
Warehouse Worker
Lands' End
06.2023 - 08.2023
Merchandise Associate
TJX Companies
10.2020 - 01.2022
Bachelor of Arts - International Studies
University of Wisconsin- Oshkosh