Aliyah Muhsin
Philadelphia,PA
Summary
Accomplished Day Care Teacher and Customer Service Representative with a proven track record in child safety and time management. Excelled at Delightful Darlings Daycare by enhancing cleanliness and fostering a nurturing environment. Demonstrated exceptional problem-solving and communication skills at Gap and McDonald's, significantly improving customer satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Day Care Teacher
Delightful Darlings Daycare
Philadelphia, PA
02.2022 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
Cashier/ Customer Service Representative
Gap
Willow Grove, Pa
07.2019 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Representative
McDonald's
Abington, PA
06.2017 - 04.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Career And Academic Development Institute
Philadelphia, Pa 06.2020
Skills
- Time Management
- Child Safety
- Cleaning and sanitation
- Lesson Planning
Timeline
Day Care Teacher
Delightful Darlings Daycare
02.2022 - Current
Cashier/ Customer Service Representative
Gap
07.2019 - 02.2022
Customer Service Representative
McDonald's
06.2017 - 04.2019
High School Diploma -
Career And Academic Development Institute