Aleena Bravo
Crandall
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
Receptionist
Trophy Nissan
Mesquite
10.2025 - Current
- Greeted and assisted customers in a friendly and professional manner.
- Managed incoming calls, directing inquiries to appropriate departments.
- Scheduled service appointments for customers using dealership software.
- Maintained an organized reception area, ensuring a welcoming environment.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Team lead
Panera Bread
Forney
12.2023 - 10.2025
- Trained new employees on company policies and customer service standards
- Fast paced learning different positions
- Assisted in maintaining cleanliness and organization of work areas.
- Handled customer complaints and resolved issues promptly and professionally.
Cashier
Raising canes
Terrell
10.2023 - 12.2023
- Cash handling
- Customer service
- Keeping clean spaces
- Friendly while efficient
Education
Crandall Highschool
Crandall, TXSkills
- Phone etiquette
- Customer relationship management
- Quick learner
- Time management
- Positive and professional
Languages
Spanish
Professional
Timeline
Receptionist
Trophy Nissan
10.2025 - Current
Team lead
Panera Bread
12.2023 - 10.2025
Cashier
Raising canes
10.2023 - 12.2023
Crandall Highschool