Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Aleena Ovalles

Salem,NH

Summary

Dynamic Sales Associate with a proven track record at pet supply plus as well as Rockingham Candy and Gifts, excelling in customer service and relationship building. Recognized for effectively managing high-stress situations while maintaining a reliable and punctual work ethic. Adept at problem-solving and collaborating with teams to enhance store performance and customer satisfaction.

I am also a proud mom to my golden retriever Jack, my pitbull Violet as well as 2 lizards and a ball python. There is absolutely nothing I love more than being around animals; nothing brings me as much joy as getting to know the pets and their owners.

Overview

2
2
years of professional experience

Work History

Sales Associate

Pet Supplies Plus
05.2024 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.

Rockingham Candy and Gifts

Anna Harriman
04.2023 - 02.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.

Education

GED -

Haverhill High School
Haverhill Ma
07-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Relationship building
  • Outgoing personality

Timeline

Sales Associate

Pet Supplies Plus
05.2024 - 12.2024

Rockingham Candy and Gifts

Anna Harriman
04.2023 - 02.2024

GED -

Haverhill High School

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Aleena Ovalles