Aleesha A Chaney
Middle River,MD
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
Work History
Cashier
CVS Pharmacy
Dundalk, MD
02.2021 - 01.2023
- Verified that customers were legal age to purchase certain medications
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
Sales Associate
Spencer's Gifts
White Marsh, MD
09.2020 - 05.2021
- Provided accurate information about products, prices and services.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Organized stockroom shelves according to size, color or style.
- Tracked sales performance metrics to identify trends in the market place.
- Upsold additional items based on customer interests and needs.
Sales Associate
Kohl's
Middle River, MD
06.2019 - 09.2020
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered product questions with up-to-date knowledge of sales and promotions.
Education
High School Diploma -
Patapsco High School & Center For Arts
Baltimore, MD06-2020
Some College (No Degree) - Music Education
The Community College of Baltimore County
Essex, MDSkills
- Cash Handling
- Payment Processing
- Cash Register Operation
- Customer Assistance
- Product Recommendations
- Customer Service
- Drawer Balancing
- ID Verification
- Credit and Cash Transactions
- Conflict Resolution
- Merchandise Restocking
Affiliations
- I'm an aspiring audio engineer and music producer
- I tutor young kids with reading during the summer
- I enjoy attending open mics and museums
References
References available upon request.
Timeline
Cashier
CVS Pharmacy
02.2021 - 01.2023
Sales Associate
Spencer's Gifts
09.2020 - 05.2021
Sales Associate
Kohl's
06.2019 - 09.2020
High School Diploma -
Patapsco High School & Center For Arts
Some College (No Degree) - Music Education
The Community College of Baltimore County