Aleeyah Brown
Rowland,North Carolina
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
4
4
years of professional experience
Work History
Associate Team Leader
H&r Block
Fairmont, NC
11.2022 - Current
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Human Resources Assistant
Pilkington Glass
Laurinburg, NC
02.2022 - 10.2022
- Run Payroll, filing, producing weekly overtime reports via excel and monthly bank reconciling, etc.
- Compiled employee records from individual departments to maintain central files.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Associate Team Leader
H&r Block
Maxton, NC
10.2021 - 02.2022
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Waitress
Red Crab Seafood
Greensboro, NC
01.2020 - 03.2020
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Processed orders and sent to kitchen employees for preparation.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
Hostess
Carrabba's Restaurant
Greensboro, NC
02.2019 - 01.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Completed daily side work and opening and closing duties without fail.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Provided patrons with estimated waiting times during peak service hours.
Education
Bachelor of Science - Finance
University of North Carolina At Greensboro
Greensboro, NC05.2021
Skills
- Communication
- Leadership experience
- Problem-Solving
- Teamwork
- Interpersonal
- Structural Positioning
- Vocal Projection
- Analytical and Critical Thinking
- Active Listening
- Cash Handling
- Data Entry
Timeline
Associate Team Leader
H&r Block
11.2022 - Current
Human Resources Assistant
Pilkington Glass
02.2022 - 10.2022
Associate Team Leader
H&r Block
10.2021 - 02.2022
Waitress
Red Crab Seafood
01.2020 - 03.2020
Hostess
Carrabba's Restaurant
02.2019 - 01.2020
Bachelor of Science - Finance
University of North Carolina At Greensboro