Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alegna Parra

Doral,Florida

Summary

Dedicated associate with extensive experience collaborating with co-workers and clients, quickly identifying needs and recommending ideas and services to achieve business objectives. Strong communicator focused on providing excellent customer service. Highly efficient and well-established associate in challenging, fast-paced environments. Eager to learn and able to apply new knowledge with skill and efficiency. Resourceful associate capable of handling diverse job requirements and meeting company objectives. Constantly looks for ways to improve warehouse operations and staff contributions to increase team success against challenging performance goals. Resolves problems tactfully, keeping employees and customers satisfied with fast and accurate deliveries. Worker associated with a history of success working in warehouses and similar environments. Safely and skillfully operate vehicles and other warehouse equipment. Offers comprehensive inventory control and accurate documentation. Committed warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. An organized approach to monitoring material movements with a focus on safety and productivity. Performance-oriented team player with good multitasking skills.

Overview

4
4
years of professional experience

Work History

Associate

Amazon
1125 SE Eighth St Hialeah, FL 33010 Estados Unido
05.2022 - Current
  • Knowledge in Dispatch areas such as Induct, stow, injection, driver support, problem solve, stage, and RTS.
  • Knowledge in Outbound area such as regular pick, pack, pick VNA, IOL, and Outbound problem solve.
  • Knowledge of Inbound such as stow, IOL, VNA stow, WASP, problem solve on the floor, TDR on the dock, receive pallet, VNA problem solve, SIP (short and over), and VNA stow.
  • Quality knowledge like counts (simple container, record count, cycle count), IRDR, ICQA andons (on floor and VNA), CDC (on floor and VNA), ISS tickets, origin of the SIP, and tracking ASIN progression on the associates and Problem Solvers.
  • As a Learning Ambassador there are responsibilities such as welcoming the associates, explaining the safety regulations, giving them knowledge of all work areas, ensuring that they have all the training (KNET) before entering the floor to work, providing training to each one. of new associates in different areas of the site, knowledge of all areas to train and retrain even associates.
  • ]

Cashier

Winn Dixie Supermarket
7024 Beracasa Way Boca Raton, FL 33433 United Sta
02.2021 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Associate

Michaels Craft Store
1810 NW 117th Pl Miami, FL 33182 United States
09.2021 - 05.2022
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Monitored customers for signs of security concerns and escalated issues to management.

Education

Bachelor of Technology - Cybersecurity

National University
La Jolla, CA
10.2027

High School Diploma -

Spanish River Community High School
Boca Raton, FL
06.2021

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Leadership Qualities
  • Customer interaction
  • Workplace Safety
  • Complex Problem-Solving
  • Relationship Building
  • Flexible Schedule
  • New Hire Training
  • Issue Resolution
  • Data Entry
  • Performance Improvement
  • Preparing reports
  • Forklift Operation
  • Adaptable and Flexible
  • Honest and Dependable
  • Creative Thinking
  • Reliable and Responsible
  • Organization
  • Inventory and Stocking
  • Positive Customer Engagement
  • Safety and Cleanliness Standards
  • Ability to Lift 40 pounds
  • Product Knowledge
  • Floor organization
  • Knowledge of each area

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Associate

Amazon
05.2022 - Current

Associate

Michaels Craft Store
09.2021 - 05.2022

Cashier

Winn Dixie Supermarket
02.2021 - 10.2024

Bachelor of Technology - Cybersecurity

National University

High School Diploma -

Spanish River Community High School
Alegna Parra